Avaya BCM 2.0 Programming Guide de l'utilisateur télécharger pdf (Page 320)

320 Troubleshooting your Enterprise Edge system

Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

5. Check with your T1 or PRI service provider to see if through-fed repeaters are

used on the T1 or PRI span. The EE-DTM does not provide the DC

connection required for through-fed repeaters. If through-fed repeaters are

used on the T1 span, disable the internal CSU and connect the EE-DTM to an

external CSU.

6. If the problem persists, replace the EE-DTM.

For information on how to replace any system components, refer to theEnterprise

Edge Installation and Maintenance Guide

Monitoring the T1 or PRI signal

If you are finding minimal faults with the T1 or PRI signal, you can monitor the

signal to try and isolate the problem. The monitor jack on the EE-DTM faceplate

provides non-intrusive, bridged in-service monitoring of the T1 or PRI signal.

Connect a protocol analyzer orothertest equipment into the monitorjackto monitor

the signalreceivedfrom the network, and the signal transmitted by Enterprise Edge.

Problems with Trunk or Station Modules

1. Choose Resources, Media Bay Modules and the bus that the module is on to

ensure that the module is not disabled. For more information, refer to the

procedure, Display the Media Bay Module status on page 279.

2. Disable the module using the procedure, Disable a module on page 279.

3. Enable the module using the procedure, Enable a module on page 280.

4. For an EE-DTM, EE-CTM or EE-DSM:

Check the external line by terminating a single-line telephone directly on the

distribution block, or equivalent, which connects to the Trunk Module.

5. For the EE-ASM:

If the EE-ASM is still down, power down, then power up the Enterprise Edge

system.

Notify service provider of T1 or PRI signaling disruption.

Notify your T1 or PRI service provider before disconnecting your T1 or PRI

lines, removing power to your system, or performing any other action that

disrupts your T1 or PRI signaling. Failure to notify your T1 or PRI service

provider may result in a loss of T1 or PRI service.

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Avaya BCM 2.0 Programming Guide de l'utilisateur Page 320