Avaya BCM 2.0 Programming Guide de l'utilisateur télécharger pdf (Page 243)

Configuring Digital Private Network Signalling System1 243

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide

Some features are transparent to the user, but must be programmed to be activated.

Others are available for end-user programming at the set. Detailed explanations of

these features follows.

Three Party Service

Three Party Service is a DPNSS 1 feature for Enterprise Edge, similar to the

Enterprise Edge Conference feature. In fact, using the feature at an Enterprise Edge

set is identical in all respects to the Conference feature.

TheThree PartyService allowsa user, usually an operator, to establishathree-party

conference by callingtwo other parties from one telephone set. Once theconnection

is made, the controlling party can hang up, leaving the other two connected. The

controlling party can even put one party on hold, and talk to the other party.

Note: Enterprise Edge does not support Hold over the DPNSS link itself, which

means that the conferenced party on the distance end of the network cannot

place a Three Party Service call on Hold.

This feature is basically designed to allow operators to assist in the connection of

calls from one main location.

Making a conference call

To initiate or disconnect from a conference call on an Enterprise Edge system over

DPNSS 1, proceed as in “Creating a conference call” in the Enterprise Edge

Feature Programming Telephone Guide.

Note: Three Party Service is supported on M7100 and M7000telephone sets, but

in a receive-only fashion. These set types cannot initiate Three Party

Service.Formore informationabouttheseset types, see the Enterprise Edge

M7000 User Card and the Enterprise Edge M7100 User Card.

Diversion

Diversion is a DPNSS 1 feature for Enterprise Edge that lets users forward their

calls to a third party on the DPNSS 1 network. Functionality is similar to Call

Forward on Enterprise Edge, but takes advantage of the broader capabilities of

DPNSS.

There are five variations of Diversion: Call Diversion Immediate, Call Diversion

On Busy, Call Diversion On No Reply, Bypass Call Diversion, and Follow-me

Diversion, described as follows:

• Diversion Immediate diverts all calls to an alternate set. This function is

programmed by the user at the telephone set.

• Diversion On Busy diverts all calls to an alternate set when a set is busy. This

feature is programmed in the Unified Manager.

1 2 ... 238 239 240 241 242 243 244 245 246 247 248 ... 445 446

Pas de commentaire

Avaya BCM 2.0 Programming Guide de l'utilisateur Page 243