Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur

Avaya VoIP Monitoring ManagerRelease 3.1Configuration555-233-510Issue 7February 2006

Preface10 Avaya VoIP Monitoring Manager Release 3.1 Configuration Product DocumentationThe latest version of Avaya Integrated Management product docum

Issue 7 February 2006 11 Chapter 1: OverviewWhat is Avaya Voice Over IP Monitoring Manager?Avaya Voice Over IP (VoIP) Monitoring Manager is a VoIP Qua

Overview12 Avaya VoIP Monitoring Manager Release 3.1 Configuration Avaya VoIP Monitoring Manager ComponentsThe Avaya VoIP Monitoring Manager incorpora

Avaya VoIP Monitoring Manager ComponentsIssue 7 February 2006 13 Avaya VoIP Monitoring Manager ClientThe Avaya VoIP Monitoring Manager Client provides

Overview14 Avaya VoIP Monitoring Manager Release 3.1 Configuration

Issue 7 February 2006 15 Chapter 2: Using Avaya VoIP Monitoring ManagerOverviewThis chapter describes how to ● start the Avaya VoIP Monitoring Manager

Using Avaya VoIP Monitoring Manager16 Avaya VoIP Monitoring Manager Release 3.1 Configuration Starting the Avaya VoIP Monitoring Manager Server Servic

Accessing the Avaya VoIP Monitoring Manager Server InterfaceIssue 7 February 2006 17 Accessing the Avaya VoIP Monitoring Manager Server InterfaceUse t

Using Avaya VoIP Monitoring Manager18 Avaya VoIP Monitoring Manager Release 3.1 Configuration Starting the Avaya VoIP Monitoring Manager Web ClientThe

Searching for EndpointsIssue 7 February 2006 19 Searching for EndpointsYou can search for endpoints active in the past or between a date range. You ca

© 2006 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accura

Using Avaya VoIP Monitoring Manager20 Avaya VoIP Monitoring Manager Release 3.1 Configuration Viewing ReportsYou can generate reports for endpoints an

Viewing ReportsIssue 7 February 2006 21 To view a Media Gateway Link report, perform the following steps:1. From the System pane, select a media gatew

Using Avaya VoIP Monitoring Manager22 Avaya VoIP Monitoring Manager Release 3.1 Configuration Exporting the DataThe data in the Results List or from a

Changing the VoIP Monitoring Manager Server SettingsIssue 7 February 2006 23 Changing the VoIP Monitoring Manager Server SettingsData that is reported

Using Avaya VoIP Monitoring Manager24 Avaya VoIP Monitoring Manager Release 3.1 Configuration Recommended Trap SettingsValues that you use to trigger

Changing the VoIP Monitoring Manager Server SettingsIssue 7 February 2006 25 System TrapsA System Trap (also called a System Alarm) is where a trap ha

Using Avaya VoIP Monitoring Manager26 Avaya VoIP Monitoring Manager Release 3.1 Configuration

Issue 7 February 2006 27 Chapter 3: Interpreting ReportsOverviewThis chapter describes how to interpret the Avaya VoIP Monitoring Manager reports.Endp

Interpreting Reports28 Avaya VoIP Monitoring Manager Release 3.1 Configuration Figure 1: Summary Report for a Parent Endpoint

Endpoint ReportsIssue 7 February 2006 29 Figure 2: Summary Report for a SessionTable 4: Values for the Summary ReportsGaugesAcceptable (Green) Warning

Issue 7 February 2006 3Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Purpose. . .

Interpreting Reports30 Avaya VoIP Monitoring Manager Release 3.1 Configuration Interpreting Detailed Reports for EndpointsDetailed Reports show how th

Endpoint ReportsIssue 7 February 2006 31 Interpreting Session Properties Reports for EndpointsSession Properties Reports show the static properties (i

Interpreting Reports32 Avaya VoIP Monitoring Manager Release 3.1 Configuration Media Gateway Link ReportsYou can generate the following reports for me

Media Gateway Link ReportsIssue 7 February 2006 33 Figure 5: Summary Media Gateway Link Report

Interpreting Reports34 Avaya VoIP Monitoring Manager Release 3.1 Configuration Interpreting Detailed Media Gateway Link ReportsDetailed Media Gateway

Media Gateway Link ReportsIssue 7 February 2006 35 Figure 6: Detailed Media Gateway Link Report

Interpreting Reports36 Avaya VoIP Monitoring Manager Release 3.1 Configuration Interpreting Trace Routes Media Gateway Link ReportsThe Trace Routes Me

Issue 7 February 2006 37Glossary802.1 The 802.1p and 8021Q metrics represents the value of incoming RTP packets of the 802.1ptag field and the 802.1Q

Child Endpoint38 Avaya VoIP Monitoring Manager Release 3.1 Configuration● Gateway Board gwp@<IP address>● Gateway Box gwt@<IP address>Chil

IntervalIssue 7 February 2006 39GGatekeeper The Gatekeeper column in the Session Table displays the telephony switch that manage/administers the endpo

Contents4 Avaya VoIP Monitoring Manager Release 3.1 ConfigurationChanging the VoIP Monitoring Manager Server Settings . . . . . . . . . . .

Jitter40 Avaya VoIP Monitoring Manager Release 3.1 ConfigurationJJitter Jitter is a measure of variance in the time it takes for communications to tra

Parent EndpointIssue 7 February 2006 41MMaximum Jitter The Maximum Jitter metric represents the maximum value of jitter seen in the RTCP reporting int

ParticipantID42 Avaya VoIP Monitoring Manager Release 3.1 ConfigurationParticipantID The ParticipantID column assigns a unique identifier to each part

RSVP StatusIssue 7 February 2006 43Real-Time Transport Protocol (RTP)Real-Time Transport Protocol is the protocol used for transmitting real-time data

RTCP Listen Port44 Avaya VoIP Monitoring Manager Release 3.1 ConfigurationThe RSVP status can be:● Unknown: Information about the RSVP status was not

Time-To-Live (TTL)Issue 7 February 2006 45Silence Suppression In Voice over IP (VoIP), silence suppression is a method of detecting the silence in au

TOOL46 Avaya VoIP Monitoring Manager Release 3.1 ConfigurationThe initial TTL value is set, usually by a system default, in a field of the IP packet h

Issue 7 February 2006 47 IndexIndexSymbols>, meaning of in text . . . . . . . . . . . . . . . . . 5Numerical802.1D . . . . .

48 Avaya VoIP Monitoring Manager Release 3.1 Configuration IndexNNumber Sequence Falls (NumberSeqFalls) . . . . . 41Number Sequence Jumps (Numb

Issue 7 February 2006 5 PrefacePurposeThe purpose of this book is to provide the following information:● An overview of Avaya VoIP Monitoring Manager

Preface6 Avaya VoIP Monitoring Manager Release 3.1 Configuration Support ResourcesAvaya provides a variety of planning, consulting, and technical serv

Support ResourcesIssue 7 February 2006 7 ● Data Network Implementation Engineering (formerly RNIS)The Data Network Implementation Engineering team imp

Preface8 Avaya VoIP Monitoring Manager Release 3.1 Configuration Customized Management Solutions for Avaya Integrated ManagementThe Integrated Managem

Support ResourcesIssue 7 February 2006 9 Avaya Contact InformationTable 1 and Table 2 provide contact information that you may use if you need assista