Avaya BCM 4.0 Networking Guide de configuration télécharger pdf (Page 64)

100

101

64 Chapter 2 System telephony networking overview

N0060606N0060606

Restrictions by telephone type

• model 7000 telephone — associated LED or LCD flashes, and a tone is heard (model 7000

phones, supported in Europe only.)

• ATA2/ASM8+—Call Offer is supported as a Camp On feature, and a tone is heard

• ISDN—not supported

Note the following general conditions and restrictions:

• DND on busy must be selected (DN > Capabilities and Preferences > Capabilities tab) for a

telephone to accept Call Offer.

• If CF on busy is programmed for the telephone, Call Offer is not accepted.

• The target line for the telephone must be set to: If busy: busy tone, which is the default.

• Call Offer does not work if sent over Manual answer lines. It is recommended that the lines be

left at the default: Auto.

User actions

The party receiving a Call Offer has three choices:

• Ignore it. After a programmed time interval, the Offer request is removed.

• Reject it. If the user activates Do Not Disturb on Busy (DND) when the Call Offer request is

made, the request is removed from the telephone. The calling party is informed of the

rejection.

• Accept it. The Offer is accepted by releasing the active call.

Route optimization

Route Optimization is a DPNSS 1 feature for BCM that allows calls to follow the optimum route

between two end PBXs. This allows efficient use of network resources.

Route Optimization is initiated by the system and is transparent to the user. However, the user may

see a call switch from an appearance on the telephone to another appearance key or from an

intercom button to the appearance key or vice versa. This occurs when BCM receives a Route

Optimization request and initiates a new call to follow the optimal route.

If a telephone is active on a private line call, the Route Optimization call being established may go

on a public line. This will cause a loss of privacy on that line.

Data calls are rejected by Route Optimization in order to ensure the data transmission is not

affected.

Note: A call cannot be offered to a telephone with DND active. The line

indicator for external incoming calls still flashes.

Note: Forward on Busy takes priority over DND on Busy. Call Offer cannot

be accepted by putting an active call on hold.

1 2 ... 59 60 61 62 63 64 65 66 67 68 69 ... 757 758

Commentaires sur ces manuels

Pas de commentaire

Avaya BCM 4.0 Networking Guide de configuration Page 64

Commentaires sur ces manuels

Produits connexes et manuels pour Mise en réseau Avaya BCM 4.0 Networking