Avaya BCM 4.0 Networking Guide de configuration Page 452

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452 Chapter 52 Call security and remote access
N0060606N0060606
“Remote access on DPNSS lines” on page 453
“Remote access on a private network” on page 453
Remote access line settings
The remote access feature allows callers elsewhere on the private or the public network to access
your BCM by dialing directly and not going through the attendant. After the remote user is in the
system, they can use some of the system resources. You must enable remote access in
programming before callers can use it.
BCM supports remote system access on a number of trunk types which may require the remote
caller to enter a password for DISA.
The system resources, such as dialing capabilities, line pool access and feature access, that a
remote user may access depends on the CoS password assigned to them. See “Defining CoS
passwords” on page 454.
Remote access on loop start trunks
Loop start trunks provide remote access to BCM from the public network. They must be
configured to be auto-answer to provide remote system access.
A loop start trunk must have disconnect supervision if it is to operate in the auto-answer mode.
T1 E&M trunks always operate in disconnect supervised mode.
When a caller dials into the system on a line that has auto-answer without DISA, the system
answers with system dial tone and no CoS password is required. In this case, the remote access
package assigned to the line controls system capabilities.
When a caller dials in on a line that has auto-answer with DISA, the system answers with stuttered
dial tone. This is the prompt to enter a CoS password that determines which system capabilities are
available to the caller.
Remote access on T1 DID and PRI trunks
Remote system access on T1 DID trunks is similar to that of T1 E&M trunks connected to a
private network. The main differences are:
A remote caller is on the public network dialing standard local or long distance telephone
numbers.
Note: Callers remotely access the BCM remote features setting by
pressing
* and the appropriate page code. See the BCM 4.0 Device
Configuration Guide (N0060600) for a list of feature codes.
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