Avaya BCM 4.0 Networking Guide de configuration Page 281

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Chapter 24 Dialing plans 281
BCM 4.0 Networking Configuration Guide
Figure 89 PSTN fallback diagram
In a network configured for PSTN fallback, there are two connections between a BCM and a
remote system.
One connection is a VoIP trunk connection through the IP network.
The fallback line is a PSTN line, which can be the public lines or a dedicated T1, BRI, PRI or
analog line, to the far-end system.
When a user dials the destination code, the system checks first to see if the connection between the
two systems can support an appropriate level of QoS. If it can, the call proceeds as normal over the
VoIP trunk. If the minimum acceptable level of QoS is not met, the call is routed over the second
route, through the PSTN line.
For PSTN fallback to work, you must ensure that the digits the user dials will be the same
regardless of whether the call is going over the VoIP trunk or the PSTN. In many cases, this
involves configuring the system to add and/or absorb digits.
For information on how to configure VoIP trunks for fallback, refer to “Setting up VoIP trunks for
fallback” on page 429
IP network
PSTN
BCM 4.0A
Public or Private
Public or Private
PSTN line
PSTN line
BCM 4.0B
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