
Troubleshooting Routers
5-14
Troubleshooting a Frame Relay Connection
This section assumes that you have isolated a problem to a Frame Relay
connection. If not, refer to Chapter 2 to determine whether these instructions
apply to your problem.
Filter the log to display only messages from the Frame Relay entity running on the
slots experiencing the problem. The Technician Interface command is
log -fftwid -eFR -s
<slot_no.>
Example
If you are filtering events from Slots 3 and 4, you enter
log -fftwid -eFR -s3 -s4
Refer to the symptoms identified in the sections that follow:
•“Lo
g messages from Frame Relay Indicate Circuit Is Down”
•“F
rame Relay Switch Keeps Marking the Circuit as Down”
•“F
rame Relay Circuit Up, but Protocol Data Is Not Transmitting”
•“PVC
Transmitting, but Not Receiving”
•“F
rame Relay Configured with LMI Invokes an Xoff State”
Log messages from Frame Relay Indicate Circuit Is Down
Troubleshoot as follows:
1. Check the Sync interface statistics to determine whether the Sync
interface is receiving and sending traffic.
2. Make sure the status message timeout configurations of the switch and
the router are the same.
3. Determine whether the virtual circuit and synchronous interface are
receiving packets.
4. Make sure the circuit is enabled.
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