
Troubleshooting Routers
3-8
If the slots are operating with router software images from different volumes, do
the following:
1. Display the directory for each slot and compare the file sizes of the router
software images.
If they are the same size, assume that the router software images are
consistent and go to the next section, “V
erifying That the Configuration Files
in Each Processor Match.”
2. Compare the file sizes with the backup router software image stored on
the Site Manager workstation.
3. Determine which router software image is the one you want to use.
If you are not sure about the integrity of any of the router software images on
the router or Site Manager, do the following:
a. Use the Image Builder to customize an image.
b. Back up the images on the memory cards.
c. Remove the images from the memory cards.
d. Compact the memory cards.
e. Transfer the image you customized to the memory cards that you
want to use to store the image.
f. Reboot the router.
g. If this resolves the problem, stop here. If this does not resolve the
problem, go to the next section, “V
erifying That the Configuration
Files in Each Processor Match.”
4. Back up the unwanted router software image.
5. Remove the unwanted image from the router’s file system.
6. Determine which slots are running with the incorrect image and reset
them.
Caution: Do not interrupt the compaction.
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