Avaya Troubleshooting Routers Guide de dépannage télécharger pdf (Page 143)

Troubleshooting a Site Manager Problem

7-5

Cannot Establish a Site Manager Session with the Router

If the connection to the router fails to establish, do the following:

1. Make sure the IP address in the Router Connections window matches the

IP address of the router.

2. Increase the timeout and retries settings and retry.

3. Make sure that the IP address of the Site Manager workstation is within

the list of the router’s community managers.

You can do this by using another Site Manager workstation or by using the

Technician Interface. Refer to one of the following sections:

•“Using an

Alternative Site Manager Workstation to Enable Access”

•“Using the

Technician Interface to Enable Access”

•“Cannot Connect after Upg

rading a Series 5 Router”

•“Cannot Connect Site Mana

ger Running on a PC”

•“Cannot Connect Site Mana

ger Running on a UNIX Workstation”

•“Cannot

Allocate Colormap Message”

Using an Alternative Site Manager Workstation to Enable Access

Enable SNMP access as follows:

1. Access a workstation that allows you to connect to the router.

2. Start the Conﬁguration Manager in dynamic mode.

3. Select Protocols➔IP➔SNMP➔Communities.

The SNMP Community list appears.

4. Select Community➔Managers.

5. If the manager list does not contain the IP address of the Site Manager

workstation that failed, select Manager➔Add Manager and add it.

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Avaya Troubleshooting Routers Guide de dépannage Page 143