
3-1
Chapter 3
Troubleshooting an Operational Problem
This chapter describes how to solve problems with the basic operation of the
hardware and software. It assumes you have already determined the scope of your
problem, as described in Chapter 2.
It includes the following sections:
•“Dama
ged Router”
•“P
ower Problem”
•“Blo
wn Fuse”
•“LEDs Not Lit
”
•“Router
Won’t Boot”
•“Chec
king the Boot PROMs”
•“Making Sur
e the Router Software Image Is Correct for the Router”
•“Making Sur
e All Slots Use the Same Router Software Image and
Configuration File”
•“Lost P
assword”
•“No Space Left on Memor
y Card”
•“Memor
y or Buffer Problem”
•“Bad F
orward Checksum Errors”
•“F
ault Message”
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