Avaya Troubleshooting Routers Guide de dépannage télécharger pdf (Page 141)

Troubleshooting a Site Manager Problem

7-3

3. Make sure that the environment variable PATH contains only the path to

the protocol stack that you want Site Manager to use.

Otherwise, the PC will boot, but Site Manager may use the wrong protocol

stack; it uses the ﬁrst winsocket library it ﬁnds when searching the directories

in the environment variable PATH.

Working Directory or Path Is Invalid Message

These messages appear when the properties of the PC (personal computer) Site

Manager icon fail to match the installation and conﬁguration. Do the following:

1. Click the PC/Site Manager icon.

2. Select File➔Properties.

The Program Item Properties window appears.

3. Make sure the settings in the Command Line and Working Directory

match the directory of the WFSM.EXE and conﬁguration ﬁles.

Unable to Find UDP Port Numbers for SNMP Message

The SERVICES ﬁle is in

• The NETMANAG directory if you are using Chameleon.

• The ETC directory if you are using Distinct TCP/IP.

Make sure the SERVICES ﬁle contains the following lines:

snmp_trap 162/udp

snmp 161/udp

Site Manager Won’t Start on a UNIX Workstation

If you are having problems starting Site Manager, do the following:

1. Verify that the workstation meets all of the minimum system

requirements.

2. Enter the wfchkenv command to verify that the path variables and

environment variables are set up correctly.

Make sure the link /usr/wf points to the directory where you installed Site

Manager.

3. Enter the wfchkinst command to verify the installation.

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Avaya Troubleshooting Routers Guide de dépannage Page 141