Avaya Troubleshooting Routers Guide de dépannage télécharger pdf (Page 136)

Troubleshooting Routers

6-30

Troubleshooting Other Networking Protocols

This section assumes that you have isolated a problem to a network protocol. If

not, refer to Chapter 2 to determine whether these instructions apply to your

problem.

Troubleshoot network-layer protocols not mentioned previously in this chapter as

follows:

1. Use the Events Manager or the Technician Interface to ﬁlter the log to

display messages of all severity levels for the protocol in question.

The Technician Interface command is

log -fftwid -e

-s

<slot_no.>

When specifying the

, use uppercase letters. Refer to Event

Messages for Routers and BNX Platforms for a list of the entities.

Example

If you are ﬁltering events from the XNS entity running in Slots 3 and 4, you

enter

log -fftwid -eXNS -s3 -s4

Check the base records.

For example, if the networking software with which you are having a problem

is XNS, enter

get wfXnsBase.*.0 to check the status of the XNS software.

The most important attributes are

• The State attribute shows whether the protocol is up (1), down (2),

initializing (3), or not present (4).

You cannot change this setting.

• The Create or Delete attribute reveals whether the network software is

created (1) or deleted (2).

• The Enable or Disable attribute reveals whether the protocol is enabled

(1) or disabled (2).

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Avaya Troubleshooting Routers Guide de dépannage Page 136