
Troubleshooting an Operational Problem
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LEDs Not Lit
The LEDs (light emitting diodes) on a FRE
®
(Fast Routing Engine), SRM
(System Resource Module), or link or net module may fail to light for the
following reasons:
• The Ethernet transceivers on a slot lost power.
• A slot is unavailable.
• The backbones are not connected.
• The router blew a fuse.
• The hardware module is not attached firmly to the backplane.
Look at the GAME messages in the event log to determine the cause of the
problem. If any of these events occurred and a slot is no longer functional, please
call the Bay Networks Technical Response Center to report the problem.
Router Won’t Boot
Troubleshoot as follows:
1. If the router uses a memory card or a diskette, make sure that you
inserted it properly. Refer to the appropriate router maintenance guide
for instructions.
2. Wait 5 minutes.
If the router’s file storage mediums do not contain a configuration file named
config, the router boots automatically with the ti.cfg file after five minutes.
The ti.cfg file contains the minimum configuration required to boot the router
and allow you to use the Technician Interface to access it. Make sure you
name the configuration file config; then reboot the router.
3. If you recently installed the router software image, make sure it is correct
for the router type and media (memory card or diskette) with which you
are booting.
Note: If you attempt to boot a router without a storage medium, or attempt to
boot a router that does not have the proper router software image and
configuration files, it will fail to boot and will stay in the boot mode. The
memory cards ship separately; you must install one unless the router is an
“Access” product.
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