
16 Fault and performance management fundamentals
Nortel Business Communications Manager 5.0
Fault and Performance Management
NN40170-701 01.01 Standard
August 2009
Copyright © 2009 Nortel Networks
Alarm to email forwarding
You can forward alarms to email and use the email forwarding option to
• monitor alarms on the BCM
• forward alarms to a third party for the BCM support
Destinations you have provisioned to receive alarms have the following
parameters:
• variable number of TO recipients
• variable number of CC recipients
•From field
• Simple Mail Transfer Protocol (SMTP) server field that can be IP address
or hostname
• SMTP port
• option to enable Transport Layer Security (TLS)
• option to enable authentication
• user name and password for SMTP authentication
The following alarm details are included in the alarm email notification:
•title
— hostname
— alarm severity
— alarm ID
• email body
— date of alarm
— alarm ID
— alarm severity
— alarm description
— alarm resolution
Use the Test Alarm feature in the Business Element Manager to test the
settings.
If any of the destinations do not successfully receive the email, the alarms are
not retransmitted. To view the alarms, log into the Business Element Manager
or download the alarm.systemlog.
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