Avaya Business Communications Manager 5.0 - Fault and Performance Management Manuel d'utilisateur Page 13
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Fault and performance management fundamentals 13
Nortel Business Communications Manager 5.0
Fault and Performance Management
NN40170-701 01.01 Standard
August 2009
Copyright © 2009 Nortel Networks
• on the alarm banner on the bottom right corner of the Business Element
Manager
• on the alarm set
Alarms and the Alarms Panel
You can view real-time alarm information using the Alarms Panel in the
Business Element Manager. Each alarm has a unique identifier. Alarms are
displayed in the Alarms table, sorted by date and time by default, with the
newest at the top of the table. The Alarms table displays from 100 to 1000
alarms. For information about setting the number of alarms that are displayed,
see Configuring the alarm set (page 24). The Alarms table contains the
following elements:
• Time — the date and time of the alarm
• Alarm Acked — indicates whether the Business Element Manager has
acknowledged the alarm.
• Alarm ID — the unique alarm ID associated with the alarm
• Severity — the severity of the alarm (Critical, Major, Minor, Warning, and
Information)
• Problem Description — a description of the alarm condition
• Component ID — the process that has generated the alarm, in a 3-part DN
format. The component ID always identifies the system as a BCM,
includes the name of the system that generated the alarm, and identifies
the component that generated the alarm. In this way, remote monitoring
stations can easily identify what type of system generated an SNMP trap
and which system generated the trap.
When you select an alarm in the table, an Alarm Details pane is displayed for
the selected alarm. The Alarm Details pane displays the following information:
• Time — the date and time of the alarm
• Problem description — a description of the alarm condition
• Problem resolution — the course of action for the alarm
You can acknowledge an alarm to indicate that you are troubleshooting an
alarm. You can specify whether to include acknowledged alarms in the Alarm
Banner so that the alarm count remains concise.For more information about
the Alarm Banner, see Alarm banner (page 14).The alarm list in the Business
Element Manager remains after BCM reboots.
- Fault and Performance 1
- Management 1
- Contents 3
- Alarm Severity reference 31 4
- System metrics monitoring 33 4
- System LEDs reference 65 5
- Alarm reference 67 5
- 6 Contents 6
- New in this release 7
- 8 New in this release 8
- Introduction 9
- 10 Introduction 10
- Navigation 11
- BCM fault management scope 11
- BCM alarms 12
- Alarm administration 12
- Alarms and the Alarms Panel 13
- Alarm banner 14
- Alarm set 15
- Alarm to email forwarding 16
- Alarm profile 17
- Alarms and LEDs 18
- Alarm configuration scope 19
- NN40170-701 01.01 Standard 20
- August 2009 20
- Administering alarms 21
- Monitoring an alarm condition 22
- Procedure steps 22
- Acknowledging an alarm 22
- Clearing the alarm log 23
- Using the alarm banner 24
- Using the alarm set 24
- Responding to LED indicators 25
- Configuring alarm behavior 25
- Configuring an email 28
- Variable definitions 30
- Alarm Severity reference 31
- Manager 32
- System metrics monitoring 33
- Configuring the QoS monitor 35
- Viewing QoS logs 36
- UPS metrics 37
- NTP metrics 38
- Accessing the NTP metrics 39
- Telephony metrics monitoring 41
- Activity Reporter Basic 48
- Trunk module metrics 50
- Trunk module CSU statistics 52
- Enabling the internal CSU 54
- Checking the CSU alarms 55
- Checking bipolar violations 56
- Checking short-term alarms 57
- Checking defects 57
- CbC limit metrics 58
- Hunt group metrics 60
- PSTN Fallback metrics 62
- System LEDs reference 65
- 66 System LEDs reference 66
- Shutdown sequence or failure 66
- Start-up profile sequence 66
- Power Status Description 66
- Alarm reference 67
- 68 Alarm reference 68
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