Avaya Business Communications Manager 5.0 - Fault and Performance Management Manuel d'utilisateur télécharger pdf (Page 12)

12 Fault and performance management fundamentals

Nortel Business Communications Manager 5.0

Fault and Performance Management

NN40170-701 01.01 Standard

August 2009

• email notification - alarm email notification can be per alarm or based on

alarm severity

You can manage alarms and alarm information by:

• configuring alarm settings, for example, filter alarms so that only the

desired subset of alarms display in the Business Element Manager Alarms

Panel are sent as SNMP traps

• administering alarms, for example, acknowledge selected alarms and

clear the alarm log

• email notification, for example configuring settings so you receive

notification about all critical alarms

BCM alarms

Software components that run on the BCM system generate alarms related to

BCM services and applications.

Each component includes a range of alarm IDs, so each BCM alarm retains a

unique alarm ID.

Alarms and log files

The system logs all alarms that appear in the Business Element Manager

Alarms Panel in the alarms.systemlog file. This file is capped at 1 MB in size;

when the file reaches this size, the system creates a new alarms.systemlog

file. The BCM keeps the current file as well as three previous files. A new file

starts when the BCM system reboots.

You can retrieve the alarms.systemlog files (the current file and the three

previous files) from the BCM system using the Log Management task in the

Business Element Manager. You can view the files using the BCM Log

Browser. For more information, see the BCM 5.0 Administration and Security

Guide (NN40170-603).

Alarm severities

By default, all major and critical alarms are visible on the alarm set, sent as

email or SNMP traps. Most, but not all alarms are visible in the Business

Element Manager Alarm Panel. When BCM raises a Critical, Major, Minor and

Warning alarm, this is reflected in the Alarm Banner.

Alarm administration

Alarm information can be delivered to you by any of the following means:

• on a table on the alarms panel

• email notification

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Avaya Business Communications Manager 5.0 - Fault and Performance Management Manuel d'utilisateur Page 12