
114088 Rev. A
v
Contents
Using Technician Interface Software
About This Guide
Audience .......................................................................................................................... xx
Before You Begin ............................................................................................................. xx
Conventions .....................................................................................................................xxi
Acronyms ........................................................................................................................xxii
Ordering Bay Networks Publications ..............................................................................xxv
Technical Support and Online Services
Bay Networks Customer Service .................................................................................xxviii
Bay Networks Information Services ...............................................................................xxix
World Wide Web ......................................................................................................xxix
Customer Service FTP ............................................................................................xxix
Support Source CD ..................................................................................................xxx
CompuServe ............................................................................................................xxx
InfoFACTS ...............................................................................................................xxxi
How to Get Help ......................................................................................................xxxi
Chapter 1
Introducing the Technician Interface
Differences from Site Manager .......................................................................................1-2
Running the Technician Interface ....................................................................................1-3
Logging In ................................................................................................................1-3
User/Manager Login ..........................................................................................1-3
Login with Password ..........................................................................................1-4
Login with SecurID ............................................................................................1-4
Technician Interface Welcome Screen .............................................................1-10
Login Timeout Guidelines ................................................................................1-11
Login Configuration .........................................................................................1-12
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