Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur télécharger pdf (Page 9)

Support Resources

Issue 7 February 2006 9

Avaya Contact Information

Table 1 and Table 2 provide contact information that you may use if you need assistance during

the process of installing and setting up Avaya Integrated Management. To access the links in

Table 2

, you must be able to access the Avaya intranet.

Table 1: Customer-Accessible Resources

Resource Contact Information

Avaya Support Center http://www.avaya.com/support

Network Management

Software Systems Support

(NMSSS)

+1 800 237-0016

Communications,

Solutions, and Integration

(CSI) Group of Software

Services

+1 800 730-9108, prompt 3

Integrated Management

Product Team

Send email to: [email protected]

Toll Fraud Intervention +1 800 643-2353, prompt 1

Table 2: Avaya Internal Resources

Resource Contact Information

Avaya System

Management Support

http://aem-support.dr.avaya.com

Avaya Technology and

Consulting (ATAC)

+1 888 297-4700, prompt 2,6

http://forum.avaya.com

(requires a password)

Communications,

Solutions, and Integration

(CSI) Group of Software

Services

http://associate2.avaya.com/sales_market/products/

data-implementation-services/

Integrated Management

Services Support Plan

http://associate2.avaya.com/solution/support_plans/

#Enterprise

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Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur Page 9

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