
Overview
12 Avaya VoIP Monitoring Manager Release 3.1 Configuration
Avaya VoIP Monitoring Manager Components
The Avaya VoIP Monitoring Manager incorporates the Avaya VoIP Monitoring Manager
Real-time Transport Control Protocol (RTCP) Monitor and the Avaya VoIP Monitoring Manager
Server, which accepts connections from the Avaya VoIP Monitoring Manager Client. The server
software must be installed on the network to work correctly. A Windows SNMP Agent must also
be installed on the server.
VoIP Monitoring Manager also uses a database. During installation, the VoIP Monitoring
Manager Integrated MSDE Database is installed by default. However, you can choose to install
a different Microsoft SQL database.
The components are described in more detail in the following sections.
Avaya VoIP Monitoring Manager Server
The Avaya VoIP Monitoring Manager Server acts as a proxy between the database and the
Avaya VoIP Monitoring Manager Client. It manages connectivity to the database and provides
an interface to configure the Avaya VoIP Monitoring Manager RTCP Monitor. The Avaya VoIP
Monitoring Manager Server is a Java application that runs as a Windows service on the same
PC as the RTCP Monitor. The database can reside on the same PC as the server and RTCP
Monitor, or it can reside on a separate PC.
Avaya VoIP Monitoring Manager RTCP Monitor
The Avaya VoIP Monitoring Manager RTCP Monitor collects the RTCP packets sent from the
Avaya endpoints and stores the information in a proprietary database. The RTCP Monitor also
runs as a sub-agent of the Windows SNMP Agent. All the information contained in the database
can be queried using Microsoft SQL.
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