Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur télécharger pdf (Page 11)

Issue 7 February 2006 11

Chapter 1: Overview

What is Avaya Voice Over IP Monitoring Manager?

Avaya Voice Over IP (VoIP) Monitoring Manager is a VoIP Quality of Service (QoS) monitoring

tool. It enables you to monitor and review the quality of a call on an Avaya VoIP network.

Avaya VoIP Monitoring Manager allows you to view the QoS data (such as jitter, round trip time

(RTT), and packet loss) experienced at the endpoints and during a session. This data displays

in real-time or for previously active endpoints. With this information, you can begin to

troubleshoot and isolate problems.

Avaya VoIP Monitoring Manager allows you to:

● Search Endpoints. You can search endpoints active from a specified time in the past or

between a date range. Advanced search options enable you to narrow your search to

match phone numbers, SIP user names, network addresses, or QoS levels.

● View Reports. Once you have a list of endpoints, you can select one or more endpoints in

a session and view the associated reports. The reports display QoS data such as jitter,

round trip time (RTT), and packet loss. This is particularly useful for monitoring media

gateways or locating problems at a particular endpoint.

Since you can view reports for endpoints involved in a session, this information will assist

you with determining problems that occur between two endpoints or in an isolated area of

the network.

● Export Reports. You can export the report data to a comma separated value (csv) file.

You can open this file in most database and spreadsheet programs such as Microsoft

Excel. Exporting the data to a spreadsheet enables you to manipulate the data so you can

create your own reports.

● Generate Automatic Alarms. You can generate Simple Network Management Protocol

(SNMP) Traps/Alarms, which allow the VoIP Monitoring Manager to alert you when the

jitter, RTT, or packet loss reaches certain levels. You can routinely monitor the network

and troubleshoot problems.

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Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur Page 11