Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur télécharger pdf (Page 27)

Issue 7 February 2006 27

Chapter 3: Interpreting Reports

Overview

This chapter describes how to interpret the Avaya VoIP Monitoring Manager reports.

Endpoint Reports

You can generate the following reports for endpoints:

● Summary Report

● Detailed Report

● Session Properties Report

Interpreting Summary Reports for Endpoints

Summary Reports show the QoS data as a reading on a gauge. The needle on the gauge

shows the average values measured and the black inner arc shows the minimum and maximum

values measured. In the Summary Report for a session, each of the three QoS parameters is

displayed on a separate gauge. You can alter these values by selecting Edit > Report

Properties. Summary Reports also show the date range during which the data was collected,

the type of endpoint that was monitored, and the phone number and IP address of that

endpoint. Figure 1

shows a sample Summary Report for a parent endpoint. Figure 2 shows a

sample Summary Report for a session.

You interpret the Summary Reports by noting where the needle on each gauge is positioned.

When the needle is positioned in either the yellow or red ranges, it indicates degradation in the

QoS. Table 4: Values for the Summary Reports

on page 29 describes the values for each of the

three QoS parameters on a Summary Report for a session.

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Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur Page 27