Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur télécharger pdf (Page 20)

Using Avaya VoIP Monitoring Manager

20 Avaya VoIP Monitoring Manager Release 3.1 Configuration

Viewing Reports

You can generate reports for endpoints and media gateways from the VoIP Monitoring Manager

Client.

There are three types of endpoint reports:

● Summary Reports

Summary Reports display the QoS data as a reading on a gauge. The needle on the gauge

shows the average values measured and the black inner arc shows the minimum and

maximum values measured.

● Detailed Reports

Detailed Reports show how the QoS values changes during the call and when this

occurred. The upper values on the Y-axis indicate unacceptable limits. Each point on the

line graph represents the maximum value since the last point displayed.

● Session Properties Reports

Session Properties Reports show the static properties of the two endpoints (such as the

type of endpoint, the payload type, and the gatekeeper) during the session.

There are three types of media gateway reports:

● Summary Media Gateway Link Reports

Summary Media Gateway Link Reports display the aggregate QoS data of all the VoIP

sessions for the selected media gateway as a reading on a gauge.

● Detailed Media Gateway Link Reports

Detailed Media Gateway Link Reports display the aggregate QoS data on a graph for the

VoIP sessions going between the two selected media gateways.

● Trace Routes Media Gateway Link Reports

Trace Routes Media Gateway Link Reports show the probable routes used between the two

selected media gateways.

To view an Endpoint report, perform the following steps:

1. From the Results List, select an endpoint or click on the expanding icon and select a child

endpoint that was in a session with the parent endpoint. The terms parent and child

endpoints are used to describe the way endpoints are displayed in the Results List. A parent

is like the branch in a tree view. A child is like a leaf in a tree view. You will see the same

endpoint can be shown as both a parent and a child. A parent endpoint is any endpoint

listed as a result of a search.

The Report button becomes enabled.

2. Click Report.

The Endpoint reports appear.

3. Click the tab of the Endpoint report you want to view.

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Avaya VoIP Monitoring Manager Release 3.1 Configuration Manuel d'utilisateur Page 20