
Using Avaya VoIP Monitoring Manager
24 Avaya VoIP Monitoring Manager Release 3.1 Configuration
Recommended Trap Settings
Values that you use to trigger traps must be fine-tuned to suit your environment. Appropriate
settings may vary greatly from one country to another.
The default settings that are in place when VoIP Monitoring Manger is installed are a useful
starting point. These settings are based on an environment with high-quality
telecommunications facilities. For example, in this environment it is reasonable to expect RTT of
less than 300. Recommended trap settings are provided in Table 3
.
Call Traps
A Call Trap (also referred to as a Call Alarm) is where a trap has been triggered because a
customer’s call (session) has reached one of the pre-defined QoS parameter's thresholds.
At the end of a call, the RTCP Monitor checks its trap configurations and generates an alarm to
a pre-configured Trap Manager. The conditions for the trap are defined in the Trap Threshold
Settings dialog box.
The system alarm can be based on any combination of jitter, delay (RTT), or packet loss.
Table 3: Recommended Trap Settings
Severity Jitter Delay % loss
MAJ 60 0 0
MAJ 0 500 0
MAJ 0 0 50
WRN 45 0 0
WRN 0 0 4.0
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