Avaya Troubleshooting Routers Guide de dépannage Page 83

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Troubleshooting a Data Link Layer Problem
308656-14.00 Rev 00
5-5
Dropped Frames
Troubleshoot dropped frames as follows:
1.
Use the Events Manager or the Technician Interface to display the
attributes in Table 5-4
.
2.
Redisplay the attributes in Tabl e 5- 4 after 1 minute; then, compare the
values to determine which errors are currently occurring.
3.
Determine which upper-layer protocols configured to run on the same
port are receiving data.
4.
Use Packet Capture and a network analyzer to determine which type of
data is on the line.
ATM VC Mod Failed Message
If the message
ATM VC mod failed appears, the VC request to the driver failed. The
message
VC ATM add failed usually appears next. Do the following:
1.
Check the VC definition in the configuration file and make sure that you
defined the ATM adaptation layer (AAL) type as AAL 5.
2.
Determine whether an oversubscription of the port cell rate occurred.
3.
Make sure you used a VCI number greater than 32.
Table 5-4. Troubleshooting Dropped Frames
Attribute Description
wfAtmAlcDrvEntry.wfAtmAlcXmtPacketClips Shows whether the ATM port
is dropping frames because
of congestion on the outgoing
queue
wfAtmAlcCopDataPathEntry.wfAtmAlcCopRcvClipPackets Shows whether the ATM port
is dropping frames because
of congestion on the
incoming queue
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