Avaya Troubleshooting Routers Guide de dépannage télécharger pdf (Page 141)

Troubleshooting a Network Layer Problem

308656-14.00 Rev 00

6-31

Check the values of the following statistics twice and compare them to

determine whether the protocol is currently receiving/transmitting

packets and generating errors:

• Reception and transmission statistics

If the reception or transmission statistics do not change, do the following:

-- Check the reception and transmission statistics of the other protocols

associated with the same connector and the same slot.

-- Try disabling and enabling the protocol, and check the log messages

to determine why the connection will not activate.

• Error statistics

Make sure that the next hop and network you are trying to reach are in

the routing table entries.

Verify the configuration parameters.

Use Packet Capture and a network analyzer to check the segments

involved in the problem.

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Avaya Troubleshooting Routers Guide de dépannage Page 141