Avaya 3100 Mobile Communicator Manuel d'utilisateur télécharger pdf (Page 22)

22 Troubleshooting and maintenance of Avaya 3100 Mobile Communicator

Downloading an individual log ﬁle

You can download a single log file from the Avaya 3100 Mobile

Communicator Gateway to a folder on your PC for analysis.

Prerequisites

• You must be logged into the Avaya 3100 Mobile Communicator Web

Administration Console as administrator. For more information, see

"Logging on to the Avaya 3100 Mobile Communicator Web Console as

an administrator" (page 11).

Procedure steps

Step Action

1 Click the Tools tab.

The Tools page displays.

2 Scroll to the Server Logs section.

3 In the redundant configuration, select a gateway.

Click the Download link for the log file you wish to download:

• boot.log

• MobilityGateway-Alarms.log

• MobilityGateway.log

• server.log

•

sipconferror.log

Click File, Save As.

Navigate to the folder where you want to save the log file.

Click Save.

The log file is saved.

--End--

Sorting the log ﬁles

You can sort the logs by name, file size, or date modified.

Prerequisites

• You must be logged into the Avaya 3100 Mobile Communicator Web

Administration Console as administrator. For more information, see

"Logging on to the Avaya 3100 Mobile Communicator Web Console as

an administrator" (page 11).

Avaya 3100 Mobile Communicator

Troubleshooting

NN42030-700 02.03 15 July 2010

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Avaya 3100 Mobile Communicator Manuel d'utilisateur Page 22