Avaya Multisite Business Communications Manager Systems Manuel d'utilisateur

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Page 1 - Communications Manager

Enterprise: CommonSolution Integration Guidefor Multisite BusinessCommunications ManagerSystemsNN49000-303.

Page 2

10 OverviewTask Reference12. "Configuring target lines for incoming calls" (page49)13. "Configuring telephones to access outgoing VoIPl

Page 3 - Contents

11PrerequisitesBefore you begin to integrate the Business Communications Manager(BCM) systems, ensure that you complete the following prerequisites:•&

Page 4 - BCM50 configuration 51

12 PrerequisitesParameter ValueSIP Gateway endpoint authentication password(must match the NRS password)IP addresses and URLsGatekeeper IP addressAlte

Page 5 - How to get help

Establishing the system baseline 13Use Table 3 "Pre-integration checklist" (page 13)to complete systembaselines prior to integration.Table 3

Page 6 - 6 How to get help

14 PrerequisitesTask ReferenceCommentsBCM 200/400 is Release4.0, 3.7, or 2.0.BCM50 is Release 2.0 orlater.To check the softwareversion:1 Log on to Ele

Page 7 - About this document

Establishing the system baseline 15Task ReferenceComments2 Select the Configurationtab.3 Expand the Systemfolder.4 Select Keycodes.Enterprise: CommonS

Page 8 - 8 About this document

16 PrerequisitesEnterprise: CommonSolution Integration Guide for Multisite Business Communications Manager SystemsNN49000-303 01.01 StandardRelease 4.

Page 9 - Overview

17BCM 200/400 Release 4.0 configurationThis chapter describes configuration procedures for the BusinessCommunications Manager (BCM) 200 and 400 Release

Page 10 - Release 4.0, 3.7 29 June 2007

18 BCM 200/400 Release 4.0 configurationFigure 1Keycodes4Load new Keycodes by loading a new keycode file or connecting toNortel’s Keycode Retrieval Syst

Page 11 - Prerequisites

Configuring VoIP trunk media parameters 19—End—Configuring VoIP trunk media parametersPerform the following procedure to configure VoIP trunk media param

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Document status: StandardDocument version: 01.01Document date: 29 June 2007Copyright © 2007, Nortel NetworksAll Rights Reserved.The information in thi

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20 BCM 200/400 Release 4.0 configurationEnsure that these settings are consistent with the other systems onyour network.Refer to Table 4 "H.323 Me

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Configuring VoIP trunk media parameters 21Field Value DescriptionJitter BufferAutoNoneSmallMediumLargeSelect the size of jitter buffer for your system.

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22 BCM 200/400 Release 4.0 configurationField Value DescriptionG.723Performance note: Codecs on all networkedBCMs must be consistent to ensure the prop

Page 16 - 16 Prerequisites

Configuring local Gateway parameters 23Field Value Descriptionthe fax machine. To minimize the possibility ofyour VoIP calls being dropped due to fax t

Page 17

24 BCM 200/400 Release 4.0 configurationFigure 3IP Trunk SettingsTable 6IP Trunk Settings fieldsField Value DescriptionForward redirectedOLI<check bo

Page 18 - Keycodes

Configuring local Gateway parameters 25Figure 4H.323 Settings7When implementing your dialing plan, in the H.323 Settings tab,select a value for Fall ba

Page 19 - Telephony Resources

26 BCM 200/400 Release 4.0 configurationRefer to Table 7 "H.323 Call Signaling Settings fields" (page 26).Table 7H.323 Call Signaling Settings

Page 20

Configuring local Gateway parameters 27Field Value DescriptionAlias namesNAME:<alias name> Enter the alias names of the BCM required todirect cal

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28 BCM 200/400 Release 4.0 configurationRefer to Table 8 "SIP Settings fields" (page 28) for more infor mation.Table 8SIP Settings fieldsField

Page 22

Configuring VoIP lines 29Figure 6VoIP lines6Configure the Parameters tab appropriately for your network.Refer to Table 9 "VoIP line descriptions&qu

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3ContentsHow to get help 5Finding the latest updates on the Nortel Web site 5Getting help from the Nortel Web site 6Getting help over the phone from a

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30 BCM 200/400 Release 4.0 configurationField Value DescriptionNameIdentify the line in a meaningful way.Defines how the line is used in relation to ot

Page 25 - H.323 Settings

Configuring VoIP lines 31Refer to Table 10 "Preferences fields" (page 31) for configurationinformation.Table 10Preferences fieldsField Value Des

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32 BCM 200/400 Release 4.0 configurationRefer to Table 11 "Restrictions fields" (page 32) for configurationinformation.Table 11Restrictions fiel

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Configuring target lines 3312Edit the listed DNs or click Add to add a DN as required.13Enter the appropriate information for your network.Refer to Tab

Page 28 - Configuring VoIP lines

34 BCM 200/400 Release 4.0 configuration5Select the Parameters tab and enter the appropriate information foryour network.See Figure 10 "Parameters

Page 29

Configuring target lines 35Field Value DescriptionPriv. Received #If private network trunks (PRI or VoIP trunks) areconfigured, enter a private receive

Page 30 - Select the Preferences tab

36 BCM 200/400 Release 4.0 configurationField Value DescriptionVoice messagecenterIf the system is using a remote voice mail, selectthe center configur

Page 31

37BCM 200/400 Release 3.7 configurationThis chapter describes configuration procedures for the BusinessCommunications Manager (BCM) 200 and 400 Release

Page 32 - Select the Assigned DNs tab

38 BCM 200/400 Release 3.7 configuration3Select the Applied Keycodes tab.4In the list of applied keycodes, check that there are sufficient VoIPgateway p

Page 33 - Configuring target lines

Configuring VoIP H.323 trunk media parameters 39—End—Configuring VoIP H.323 trunk media parametersPerform the following procedure to configure H.323 Gate

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4 ContentsConfiguring SIP subdomains 43Configuring remote H.323 Gateways 44Configuring remote SIP endpoints 45Configuring VoIP lines for outgoing calls 46

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40 BCM 200/400 Release 3.7 configurationParameter ValueT.38 Fax Support EnabledDisabledG.729 Payload Size (ms)10, 20, 30, 40, 50, 60G.723 Payload Size

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Configuring H.323 local Gateway IP parameters 41Parameter Value4th Preferred Codec NoneG.711-aLawSilence Compression EnabledDisabledJitter Buffer – Voi

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42 BCM 200/400 Release 3.7 configurationParameter ValueCall Signaling DirectGatekeeperRoutedGatekeeperResolvedGatekeeper RoutedNoRASPrimary Gatekeeper

Page 38 - Adding keycodes files

Configuring SIP subdomains 43Step Action1Log on to the Unified Manager.2Select the BCM>Services>IP Telephony>IP Trunks>SIP Trunksheading.The

Page 39

44 BCM 200/400 Release 3.7 configurationParameter ValuePrivate / UDPPrivate / CDPPrivate / SpecialPrivate / UnknownUnknown / Unknown—End—Configuring rem

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Configuring remote SIP endpoints 45Parameter ValueGateway type BCM3.6BCM3.5BCM3.0BCM2.5CS1000CS2000IPTNetMeetingNorstar IP GatewayOtherGateway Protocol

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46 BCM 200/400 Release 3.7 configuration6Configure the parameters listed in the table below with theappropriate values for your network.Parameter ValueN

Page 42

Configuring VoIP lines for outgoing calls 476Expand the Trunk/line data heading.The Trunk/Line data page appears.7Configure the parameters listed in the

Page 43 - Configuring SIP subdomains

48 BCM 200/400 Release 3.7 configuration9Configure the local restrictions schedules for this line. Refer to thetable below for details.ScheduleFilter De

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Configuring target lines for incoming calls 49Note: Configuring SIP and H.323 trunks in the same pool mayresult in unpredictable results because they do

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5How to get helpThis chapter explains how to get help for Nortel products and services.Finding the latest updates on the Nortel Web siteThe content of

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50 BCM 200/400 Release 3.7 configurationParameter ValueDistinct ringuse Auxiliary ringerredirect to—End—Configuring telephones to access outgoing VoIP l

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51BCM50 configurationThis chapter describes configuration procedures for the BusinessCommunications Manager 50 (BCM50) system.Element Manager as viewed

Page 48

52 BCM50 configurationFigure 13Keycodes4Load new Keycodes by loading a new keycode file or connecting toNortel’s Keycode Retrieval System (KRS).For more

Page 49

Configuring VoIP trunk media parameters 534In the Name column, scroll down to VoIP GW Trunk. The number oflicense keys you have are listed in the Data

Page 50 - Distinct ring

54 BCM50 configuration6Enter the information that supports your system.Ensure that these settings are consistent with the other systems onyour network.

Page 51 - BCM50 configuration

Configuring VoIP trunk media parameters 55Field Value DescriptionJitter bufferAutoNoneSmallMediumLargeSelect the size of jitter buffer for your system.

Page 52 - Figure 13

56 BCM50 configurationField Value DescriptionG.723Performance note: Codecs on all networkedBCMs must be consistent to ensure the properfunctionality of

Page 53 - Figure 14

Configuring local Gateway parameters 57Field Value Descriptionthe fax machine. To minimize the possibility ofyour VoIP calls being dropped due to fax t

Page 54

58 BCM50 configurationFigure 15H323 Settings6 When implementing your dialing plan, in the H323 Settings tab,select a value for Fall back to circuit-swi

Page 55

Configuring local Gateway parameters 59Refer to Table 24 "H.323 Call Signaling Settings fields" (page 59).Table 24H.323 Call Signaling Setting

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6 How to get helpGetting help from the Nortel Web siteThe best way to get technical support for Nortel products is from the NortelTechnical Support We

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60 BCM50 configurationField Value DescriptionAlias namesNAME:<alias name> Enter the alias names of the BCM required todirect call signals to your

Page 58 - H323 Settings

Configuring VoIP lines 61Refer to Table 25 "SIP Settings fields" (page 61) for more information.Table 25SIP Settings fieldsField Value Descript

Page 59

62 BCM50 configurationFigure 17Preferences6Configure the Preferences tab appropriately for your network.Refer to Table 26 "Preferences fields"

Page 60

Configuring VoIP lines 63Figure 18Restrictions8Configure the Restrictions tab appropriately for your network.Refer to Table 27 "Restrictions fields&

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64 BCM50 configuration9In the Task Navigation Panel, in the Configuration tab, selectTelephony > Sets > All DNs.10Highlight the individual line yo

Page 62

Configuring target lines 65Field Value DescriptionCaller ID Set<check box> When enabled, displays caller ID for calls comingin over the target li

Page 63

66 BCM50 configurationFigure 20PreferencesTable 29Preferences fieldsField Value DescriptionAux. ringer<check box> If your system is equipped with

Page 64

Configuring target lines 67Figure 21Assigned DNs7Edit the listed DNs, or click Add to add a DN as required.8Enter the appropriate information for your

Page 65

68 BCM50 configurationEnterprise: CommonSolution Integration Guide for Multisite Business Communications Manager SystemsNN49000-303 01.01 StandardRelea

Page 67 - Assigned DNs

7About this documentThis document describes the configuration of the Business CommunicationsManager (BCM) to integrate multiple BCM systems in a networ

Page 68 - 68 BCM50 configuration

Enterprise: CommonSolution Integration Guide for Multisite Business CommunicationsManager SystemsCopyright © 2007, Nortel NetworksAll Rights Reserved.

Page 69

8 About this documentEnterprise: CommonSolution Integration Guide for Multisite Business Communications Manager SystemsNN49000-303 01.01 StandardRelea

Page 70 - Manager Systems

9OverviewThe tasks in the Business Communications Manager multisite integrationprocess are listed in Table 1 "Task Completion Checklist" (pa

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