Avaya Call Center Reporting Guide de l'utilisateur télécharger pdf (Page 4)

able of Figures

Upgrading from Call Center Reporting to Reporting for Call Center Issue 1 (1)

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Table of Figures

Figure 1: InstallShield Initialization Dialog ................................................................................................................10

Figure 2: InstallShield Windows Installer Configuration Dialog ................................................................................10

Figure 3: InstallShield Wizard Start Dialog.................................................................................................................11

Figure 4: License Agreement Dialog...........................................................................................................................12

Figure 5: Customer Information Dialog ......................................................................................................................13

Figure 6: Choose Destination Location .......................................................................................................................14

Figure 7: Setup Status Dialog......................................................................................................................................15

Figure 8: Database Installation Dialog ........................................................................................................................15

Figure 9: Java Installation Dialog................................................................................................................................16

Figure 10: Installation Complete Dialog .....................................................................................................................16

Figure 11: Log In page ................................................................................................................................................19

Figure 12: Change Password Page...............................................................................................................................20

Figure 13: Administration Menu Page.........................................................................................................................21

Figure 14: Call Center Connection Page .....................................................................................................................22

Figure 15: Administration Menu page.........................................................................................................................24

Figure 16: User Main Menu ........................................................................................................................................25

Figure 17: Real Time menu page.................................................................................................................................26

Figure 18: Real Time Summary Skillset Selection page .............................................................................................27

Figure 19: Real Time Summary Skillset Selection page with all Skillsets Selected ...................................................28

Figure 20: Real Time Summary screen .......................................................................................................................29

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Avaya Call Center Reporting Guide de l'utilisateur Page 4

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