Avaya Call Center Reporting Guide de l'utilisateur télécharger pdf (Page 27)

Verification 23

Issue 1 (1) Upgrading from Call Center Reporting to Reporting for Call Center

the Call Center platform to HTTP you must also change this setting to HTTP. This is an

advanced setting that is not usually changed from the default.

Leave the radio button selection on the HTTPS option.

The ‘Make data requests every’ drop down menu allows you to specify how frequently the Web

Host PC communicates with the Call Center in order to obtain reporting data.

Leave the ‘Make data requests every’ drop down menu set to 5 seconds.

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Avaya Call Center Reporting Guide de l'utilisateur Page 27