Avaya 1000 Series Video Conferencing Systems Guide de l'utilisateur

Avaya Video Conferencing Manager Deployment GuideAugust 2011

Avaya Video Conferencing Manager Deployment Guide 10Installing Components on Microsoft Windows Server 20031. From the Windows Control Panel, choose A

Avaya Video Conferencing Manager Deployment Guide 100LifeSize Desktop PageHelp PageDevice-level Permissions Task Administrator Engineer OperatorView

Avaya Video Conferencing Manager Deployment Guide 101Reboot device Yes Yes NoTake device offline Yes Yes NoRegister with mailbox Yes Yes NoSet the MC

Avaya Video Conferencing Manager Deployment Guide 102Alarms by CategoryconferenceAlarm ID Description Default StatusDefault SeverityID_ABNORMAL_CALL_

Avaya Video Conferencing Manager Deployment Guide 103generalLDAPLifeSizeID_FAILED_UPDATE_CONF_STATUS_TO_TERMINATED Failed to update the status of the

Avaya Video Conferencing Manager Deployment Guide 104Avaya Video Conferencing ManagerID_TS_TUNNEL_DOWN Tunnel is down for Transit Server $1$ON MEDIUM

Avaya Video Conferencing Manager Deployment Guide 105Polycomsoftware upgradeID_UPDATE_PWD_ON_DEV_FAILED Failed to update the password on the device.O

Avaya Video Conferencing Manager Deployment Guide 106TandbergAlarm ID Description Default StatusDefault SeverityID_TANDBERG_GENERAL_ERR callLastError

Avaya Video Conferencing Manager Deployment Guide 107Section 7: TroubleshootingIf your Avaya Video Conferencing Manager installation or upgrade fails

Avaya Video Conferencing Manager Deployment Guide 108Installation ErrorsThe Avaya Video Conferencing Manager installer returns an error message and q

Avaya Video Conferencing Manager Deployment Guide 109Login IssuesIf the Avaya Video Conferencing Manager launch page does not appear when you attempt

Avaya Video Conferencing Manager Deployment Guide 11Installing Role Services on Microsoft Windows Server 2008 R21. On the Start menu, point to Progra

© 2011 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and a

License typesDesignated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a diff

Avaya Video Conferencing Manager Deployment Guide 12Running the Avaya Video Conferencing Manager InstallerNOTE To avoid installation errors, disable

Avaya Video Conferencing Manager Deployment Guide 13Avaya Video Conferencing Manager Server - LDAP ConfigurationDepending on the user authentication

Avaya Video Conferencing Manager Deployment Guide 14• Avaya Video Conferencing Manager configuration for Microsoft Exchange support (Active Directory

Avaya Video Conferencing Manager Deployment Guide 15Upgrading Avaya Video Conferencing ManagerThe Avaya Video Conferencing Manager installation progr

Avaya Video Conferencing Manager Deployment Guide 16Configuring Your EnvironmentAfter installing Avaya Video Conferencing Manager, configure your env

Avaya Video Conferencing Manager Deployment Guide 17Obtaining the License KeyTo use Avaya Video Conferencing Manager, you must configure the software

Avaya Video Conferencing Manager Deployment Guide 18Community StringsBy default Avaya Video Conferencing Manager uses SNMP to show detailed informati

Avaya Video Conferencing Manager Deployment Guide 196. Click Start Discovery.NOTE Avaya Video Conferencing Manager automatically discovers instances

Avaya Video Conferencing Manager Deployment Guide 2Avaya Video Conferencing ManagerThis guide is for network administrators who use Avaya Video Confe

Avaya Video Conferencing Manager Deployment Guide 20Avaya Video Conferencing Manager DashboardAs shown in the following example, the Avaya Video Conf

Avaya Video Conferencing Manager Deployment Guide 21The navigation bar at the bottom of the screen provides access to the following features and func

Avaya Video Conferencing Manager Deployment Guide 22Uninstalling Avaya Video Conferencing ManagerThe Avaya Video Conferencing Manager uninstall progr

Avaya Video Conferencing Manager Deployment Guide 23Integrating a Third Party SchedulerIntegrating a third party scheduler allows users to schedule c

Avaya Video Conferencing Manager Deployment Guide 24Task 2: Configure Avaya Video Conferencing Manager for Active DirectoryWhen the Avaya Video Confe

Avaya Video Conferencing Manager Deployment Guide 25Option 2: Create a resource mailbox for each device - Video and voice communications systems. Cre

Avaya Video Conferencing Manager Deployment Guide 26Before you create mailbox resources, consider the following:• If you selected Option 1: Create a

Avaya Video Conferencing Manager Deployment Guide 279. Register the mailbox with the corresponding voice or video communications system in Avaya Vide

Avaya Video Conferencing Manager Deployment Guide 2813. In Microsoft Outlook Web Access, log in to the email account for the video system and click O

Avaya Video Conferencing Manager Deployment Guide 29• Create a user in Google Apps for Avaya Video Conferencing Manager. Refer to the Google Apps Adm

Avaya Video Conferencing Manager Deployment Guide 3Section 1: Installing and Configuring Avaya Video Conferencing ManagerThis section includes the fo

Avaya Video Conferencing Manager Deployment Guide 30g. Configure notifications for the resource calendar that you added in the previous step. In My c

Avaya Video Conferencing Manager Deployment Guide 315. Enter the mailbox you created for the device and click Register.NOTE Video recorders only: Do

Avaya Video Conferencing Manager Deployment Guide 32Troubleshooting Mail Registration Failures in Microsoft Exchange ServerIf the mailbox registratio

Avaya Video Conferencing Manager Deployment Guide 33Section 2: Managing Devices, Infrastructure, and User AccountsThis section describes routine mana

Avaya Video Conferencing Manager Deployment Guide 34Managing DevicesThis section describes device management tasks. Click on the navigation bar or

Avaya Video Conferencing Manager Deployment Guide 35Sort entries on the Devices page by clicking a column heading. Status and Device type are not sor

Avaya Video Conferencing Manager Deployment Guide 36Browsing DevicesClick to open the Browse window at any time to choose a category of devices to

Avaya Video Conferencing Manager Deployment Guide 37NOTE The Device Type, Activity, Registration, and Subnet Browse by categories show only managed d

Avaya Video Conferencing Manager Deployment Guide 38Discover registered devicesNone Gatekeepers Refer to Discovering Devices Registered to a Gatekeep

Avaya Video Conferencing Manager Deployment Guide 39Events Join conferenceVideo and voice communications systems onlyJoins the device to a call in pr

Avaya Video Conferencing Manager Deployment Guide 4Avaya recommends a phased approach to deploying Avaya Video Conferencing Manager that includes pla

Avaya Video Conferencing Manager Deployment Guide 40Device DetailsView details for a managed device by double-clicking the device name on the Devices

Avaya Video Conferencing Manager Deployment Guide 41• Set the hierarchy that appears on the directory screen for LifeSize, Avaya, or LG video systems

Avaya Video Conferencing Manager Deployment Guide 42You can also join an external device to an existing conference call or delete the device from the

Avaya Video Conferencing Manager Deployment Guide 43Sending a Message to a DeviceSend a message to a managed video device to appear in the display co

Avaya Video Conferencing Manager Deployment Guide 44MCU AffinityUse cascading MCUs to connect calls between two groups of participants. Each groups’

Avaya Video Conferencing Manager Deployment Guide 45Recorder AffinityIf your installation includes managed video conference recorders, assign each vi

Avaya Video Conferencing Manager Deployment Guide 46Assigning Recorder Affinity1. On the Devices page, use the Browse window to show a list of manage

Avaya Video Conferencing Manager Deployment Guide 474. In Service prefix, click the service prefix you wish to use. The maximum bandwidth and maximum

Avaya Video Conferencing Manager Deployment Guide 48Follow these steps to specify a trap destination to forward traps from a single device:1. On the

Avaya Video Conferencing Manager Deployment Guide 49Managing a Device Through EmailIf you integrated Microsoft Exchange Server with Avaya Video Confe

Avaya Video Conferencing Manager Deployment Guide 5Hardware and Software PrerequisitesEnsure that your environment meets the requirements in the foll

Avaya Video Conferencing Manager Deployment Guide 50Avaya Video Conferencing Manager sends an individual response email (success or failure) to indic

Avaya Video Conferencing Manager Deployment Guide 51Managing Device GroupsGroup devices into folders in Avaya Video Conferencing Manager to do the fo

Avaya Video Conferencing Manager Deployment Guide 527. Select the devices that you wish to include in the folder. Use the Search box to search for a

Avaya Video Conferencing Manager Deployment Guide 53Overriding the Default Directory GroupFollow these steps to override the default directory group

Avaya Video Conferencing Manager Deployment Guide 547. Assign a role to a folder and choose the tasks that a user assigned to the role is authorized

Avaya Video Conferencing Manager Deployment Guide 55Managing Device AlarmsUse the Alarms Configuration page in Avaya Video Conferencing Manager Admin

Avaya Video Conferencing Manager Deployment Guide 56Choosing a Management OptionManage a single alarm (or multiple alarms with Shift or Ctrl) these w

Avaya Video Conferencing Manager Deployment Guide 57Using Templates to Configure DevicesTemplates in Avaya Video Conferencing Manager are stored conf

Avaya Video Conferencing Manager Deployment Guide 58Creating and Editing Templates1. Click on the navigation bar to access the Templates page.2. In

Avaya Video Conferencing Manager Deployment Guide 59Comparing a TemplateCompare a template immediately to an existing device’s configuration, or sche

Avaya Video Conferencing Manager Deployment Guide 6SoftwareDepending on your operating system, you must install and activate the following Windows co

Avaya Video Conferencing Manager Deployment Guide 60Managing Device License KeysAttempting to upgrade a device that requires a license fails if a cur

Avaya Video Conferencing Manager Deployment Guide 615. Choose a backup. NOTE A backup can only be restored on the device from which it was generated.

Avaya Video Conferencing Manager Deployment Guide 62You cannot edit or delete the three predefined roles. Read more about access to specific function

Avaya Video Conferencing Manager Deployment Guide 633. Click Import Selected or click Import all to import all users that appear in the dialog box.NO

Avaya Video Conferencing Manager Deployment Guide 64Section 3: Scheduling EventsClick on the navigation bar to access the Events page, where you ca

Avaya Video Conferencing Manager Deployment Guide 65Scheduling ConferencesSchedule and manage conferences in Avaya Video Conferencing Manager or from

Avaya Video Conferencing Manager Deployment Guide 664. Add participants to the call:a. Click Add Device to show a list of managed devices.b. Add a di

Avaya Video Conferencing Manager Deployment Guide 67f. Change the following call settings for a device added to the schedule by clicking the device e

Avaya Video Conferencing Manager Deployment Guide 68Adding a Device to a Scheduled Conference1. Click to access the Events page.2. In the Display l

Avaya Video Conferencing Manager Deployment Guide 69Using Cascading MCUsUse cascading MCUs to connect calls between two groups of participants. Each

Avaya Video Conferencing Manager Deployment Guide 7If the Avaya Video Conferencing Manager installer detects an earlier version, you must delete the

Avaya Video Conferencing Manager Deployment Guide 70Viewing a Call in Progress1. From Avaya Video Conferencing Manager Dashboard, do one of the follo

Avaya Video Conferencing Manager Deployment Guide 71Managing All On Demand Conferences1. Click on the navigation bar to access the Devices page.2.

Avaya Video Conferencing Manager Deployment Guide 72Port UseThe number of ports Avaya Video Conferencing Manager reserves for a call hosted by LifeSi

Avaya Video Conferencing Manager Deployment Guide 73Scheduling Template Applications and ComparisonsYou can schedule the application of a template to

Avaya Video Conferencing Manager Deployment Guide 74Scheduling a Device Software UpgradeTo schedule the application of one or more software upgrade p

Avaya Video Conferencing Manager Deployment Guide 75Scheduling Offline Time for a DeviceYou can take a managed device (excluding gatekeepers and gate

Avaya Video Conferencing Manager Deployment Guide 76Scheduling Conferences in Microsoft OutlookIf you integrated Microsoft Exchange Server, Microsoft

Avaya Video Conferencing Manager Deployment Guide 77Scheduling a Conference1. Create a meeting request in Microsoft Outlook.2. Add invitees to the re

Avaya Video Conferencing Manager Deployment Guide 78Updating a Meeting RequestObserve the following rules if you need to update a meeting request:• W

Avaya Video Conferencing Manager Deployment Guide 79Avaya recommends that you use this feature in a test environment before deploying it in your orga

Avaya Video Conferencing Manager Deployment Guide 8PortsApplication ManagementDevice ManagementAvaya Video Conferencing Manager supports device manag

Avaya Video Conferencing Manager Deployment Guide 80Avaya Video Conferencing Manager returns an error or ignores the reply in these scenarios:• The s

Avaya Video Conferencing Manager Deployment Guide 81Scheduling a Conference1. Log in to your Google Apps Calendar account.2. Create a new event and e

Avaya Video Conferencing Manager Deployment Guide 82Modifying an Event in Google Apps CalendarIf you make any of the following modifications to an ev

Avaya Video Conferencing Manager Deployment Guide 83Section 4: Generating ReportsAvaya Video Conferencing Manager provides the following options for

Avaya Video Conferencing Manager Deployment Guide 84Follow these steps to view reports:1. Click on the navigation bar to access the Reports page.2.

Avaya Video Conferencing Manager Deployment Guide 85Viewing System AuditsThe System Audit page shows actions performed in Avaya Video Conferencing Ma

Avaya Video Conferencing Manager Deployment Guide 86Section 5: Administering Avaya Video Conferencing ManagerAvaya Video Conferencing Manager Adminis

Avaya Video Conferencing Manager Deployment Guide 87Application Settings Click Application Settings to modify the following Avaya Video Conferencing

Avaya Video Conferencing Manager Deployment Guide 88Database ManagementClick Database Management to back up the PostgreSQL database and associated fi

Avaya Video Conferencing Manager Deployment Guide 89Conference SettingsClick Conference Settings to modify the following configuration settings for c

Avaya Video Conferencing Manager Deployment Guide 9LifeSize Transit ManagementIf Avaya Video Conferencing Manager (installed in the LAN) manages Life

Avaya Video Conferencing Manager Deployment Guide 90Conference Alert Threshold Settings Click Conference Threshold Settings to modify the following a

Avaya Video Conferencing Manager Deployment Guide 91DiagnosticsClick Diagnostics to view version information, port status, and the status of services

Avaya Video Conferencing Manager Deployment Guide 92LifeSize Bridge SettingsUse Avaya Video Conferencing Manager Administrator to associate an email

Avaya Video Conferencing Manager Deployment Guide 935. Custom roles created in Avaya Video Conferencing Manager Administrator are not automatically a

Avaya Video Conferencing Manager Deployment Guide 94Microsoft Exchange Server SettingsIf you chose Active Directory for user authentication when you

Avaya Video Conferencing Manager Deployment Guide 95NOTE The email identifiers Exchange - Schedule created successfully - message to organizer (1) an

Avaya Video Conferencing Manager Deployment Guide 96Section 6: ReferenceUser Role AccessThe following tables describe the tasks that the administrato

Avaya Video Conferencing Manager Deployment Guide 97Devices PageEvents PageTask Administrator Engineer OperatorView list of devices Yes Yes YesDiscov

Avaya Video Conferencing Manager Deployment Guide 98Reports PageTemplates PagePackages PageDelete template events Yes No NoEdit template events Yes N

Avaya Video Conferencing Manager Deployment Guide 99Password PageUser Management PageLicense Manager PageSystem Audit PageTask Administrator Engineer