Avaya 4600 Series IP Telephone Guide de l'utilisateur

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Page 1 - LAN Administrator Guide

4600 Series IP Telephone LAN Administrator Guide555-233-507Issue 7October 2007

Page 2

Introduction10 4600 Series IP Telephone LAN Administrator Guide Sets that support both protocols, for example, the 4610SW, do not support each protoco

Page 3 - Contents

Server Administration100 4600 Series IP Telephone LAN Administrator Guide BRURI “ ” (Null) URI used for backup and restore of user data to HTTP file s

Page 4

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 101 DIALPLAN “ ” (Null) The Dial Plan for SIP telephones. Valid values are

Page 5 - Issue 7 October 2007 5

Server Administration102 4600 Series IP Telephone LAN Administrator Guide DSTSTART 1SunApr2L Daylight Savings Time Start Date for SIP telephones. Vali

Page 6

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 103 FTPUSERSTAT 1 Administered user permissions for FTP backup/restore fil

Page 7 - Issue 7 October 2007 7

Server Administration104 4600 Series IP Telephone LAN Administrator Guide ICMPDU 1 Internet Control Message Protocol Destination Unreachable transmiss

Page 8

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 105 OPSTAT 111 Options status flags. Consists of 3 “bits” where each digit

Page 9 - Chapter 1: Introduction

Server Administration106 4600 Series IP Telephone LAN Administrator Guide PHY2PRIO 0 Layer 2 priority value for frames received on or forwarded to the

Page 10 - Intended Audience

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 107 RESTORESTAT 1 FTP backup/restore file status. If the telephone support

Page 11 - Document Organization

Server Administration108 4600 Series IP Telephone LAN Administrator Guide SNMPSTRING " " (Null) For pre-Release 2.8 only: Text string contai

Page 12 - Change History

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 109 Note:Note: The 4630/4630SW and 4620/4620SW/4621SW/4622SW/4625SW IP Tel

Page 13 - Terms Used in This Guide

Document OrganizationIssue 7 October 2007 11 Document OrganizationThe guide contains the following sections:Chapter 1: Introduction Provides an overvi

Page 14

Server Administration110 4600 Series IP Telephone LAN Administrator Guide DNS AddressingAs of Release 1.5, the 4600 IP Telephones support DNS addresse

Page 15 - Issue 7 October 2007 15

Enhanced Local DialingIssue 7 October 2007 111 Enhanced Local Dialing The 4610SW, 4620/4620SW, 4621SW, 4622SW, 4625SW, and 4630/4630SW have a variety

Page 16 - Online Documentation

Server Administration112 4600 Series IP Telephone LAN Administrator Guide Example: A corporate voice network has a 4-digit dialing plan. The corporate

Page 17 - Related Documents

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 113 x = any dialpad digit (i.e., 0-9)Z or z = present dial tone to the user (for example,

Page 18

Server Administration114 4600 Series IP Telephone LAN Administrator Guide In Table 11, parameters shown with a Mandatory status must be accurate and n

Page 19 - Issue 7 October 2007 19

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 115 Note:Note: For assistance in developing local Web sites tailored to the 4630 IP Telep

Page 20

Server Administration116 4600 Series IP Telephone LAN Administrator Guide 4630/4630SW Backup/Restore4630/4630SW users can create an FTP backup file fo

Page 21 - IETF Documents

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 117 If the Automatic Backup option is set to No, Speed Dial data, Options and Parameter s

Page 22

Server Administration118 4600 Series IP Telephone LAN Administrator Guide Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW,and 4625SW IP TelephonesThe

Page 23 - ITU Documents

Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP TelephonesIssue 7 October 2007 119 FTPUSERSTAT 1 Optional FTP User Permission. If set

Page 24 - Customer Support

Introduction12 4600 Series IP Telephone LAN Administrator Guide Change HistoryIssue 1.0 This document was issued for the first time in November 2000.

Page 25 - Network Protocols

Server Administration120 4600 Series IP Telephone LAN Administrator Guide Web Access Application Parameters:SUBSCRIBELIST " " (Null) Option

Page 26 - Delay and Jitter

Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP TelephonesIssue 7 October 2007 121 Note:Note: Appendix C: Creating Web Sites for Other

Page 27 - Telephony Protocols

Server Administration122 4600 Series IP Telephone LAN Administrator Guide Application Status Flag, APPSTAT, to administer specific application functio

Page 28

Backup/Restore for 4610SW, 4620/4620SW, 4621SW, 4622SW and 4625SW IP TelephonesIssue 7 October 2007 123 Backup/Restore for 4610SW, 4620/4620SW, 4621SW

Page 29 - Issue 7 October 2007 29

Server Administration124 4600 Series IP Telephone LAN Administrator Guide might be ignored. The 4620 does not support displays of Cyrillic, Hebrew, Ha

Page 30

Issue 7 October 2007 125 Chapter 5: Troubleshooting GuidelinesIntroductionThis chapter describes problems that might occur during 4600 Series IP Telep

Page 31 - 4600 Series IP Telephones

Troubleshooting Guidelines126 4600 Series IP Telephone LAN Administrator Guide Table 14: Some Error Conditions in Operation of 4600 Series IP Telephon

Page 32 - DHCP and File Servers

Error ConditionsIssue 7 October 2007 127 The telephone was working, but does not work now, AND no lights are lit on the telephone and the display is n

Page 33 - Time-to-Service (TTS)

Troubleshooting Guidelines128 4600 Series IP Telephone LAN Administrator Guide The telephone works, but the audio quality is poor, specifically: the u

Page 34 - Initialization Process

Error ConditionsIssue 7 October 2007 129 The telephone works properly except for the Speaker.CAUSE: The Speaker was turned off on the PBX (H.323 telep

Page 35 - Issue 7 October 2007 35

Document OrganizationIssue 7 October 2007 13 What’s New in Issue 7New material in this issue to support Release 2.8.3 software includes: ● Expansion T

Page 36 - TCP/UDP Port Utilization

Troubleshooting Guidelines130 4600 Series IP Telephone LAN Administrator Guide The TFTP or HTTP script file is ignored or not used by the telephone, A

Page 37 - Issue 7 October 2007 37

Error ConditionsIssue 7 October 2007 131 The user indicates a 4610SW/4620/4620SW/4621SW/4622SW/4625SW-specific or 4630/4630SW-specific application is

Page 38

Troubleshooting Guidelines132 4600 Series IP Telephone LAN Administrator Guide There are three areas where installers can troubleshoot problems before

Page 39 - R.28+ HTTPPORT value

The Clear Administrative OptionIssue 7 October 2007 133 C L E A R then restores all such data to default values. The C L E A R option does not affect

Page 40

Troubleshooting Guidelines134 4600 Series IP Telephone LAN Administrator Guide The Reset Administrative OptionAs indicated in some troubleshooting pro

Page 41 - Issue 7 October 2007 41

The Reset Administrative OptionIssue 7 October 2007 135 The 4601 IP Telephone flashes both Message Waiting indicators 500 milliseconds on, 500 millise

Page 42 - Reliability and Performance

Troubleshooting Guidelines136 4600 Series IP Telephone LAN Administrator Guide Restart the TelephoneUse the following procedure to restart the telepho

Page 43 - Issue 7 October 2007 43

The View Administration OptionIssue 7 October 2007 137 The View Administration OptionIf you are using static addressing and encounter problems, use th

Page 44 - Security

Troubleshooting Guidelines138 4600 Series IP Telephone LAN Administrator Guide Table 15: Viewing Parameter Values Name System Value FormatModel 46ccD

Page 45 - Issue 7 October 2007 45

The View Administration OptionIssue 7 October 2007 139 802.1X pass-thru modepass-thru with LogoffSupplicant mode If system parameter DOT1X = 0If syste

Page 46

Introduction14 4600 Series IP Telephone LAN Administrator Guide EAP Extensible Application Protocol.Gatekeeper H.323 application that performs essen

Page 47 - Chapter 3: Requirements

Troubleshooting Guidelines140 4600 Series IP Telephone LAN Administrator Guide Error MessagesThe 4600 Series IP Telephones issue messages in English o

Page 48 - Requirements

Error MessagesIssue 7 October 2007 141 Table 16: Possible Error Messages During Installation or Operation of 4600 Series IP Telephones Error Message C

Page 49 - Issue 7 October 2007 49

Troubleshooting Guidelines142 4600 Series IP Telephone LAN Administrator Guide IP Address in use by another CAUSE: The telephone has detected an IP Ad

Page 50 - Software Requirements

Error MessagesIssue 7 October 2007 143 During Registration Bad Router CAUSE: The telephone cannot find a router based on the information in the DHCP

Page 51

Troubleshooting Guidelines144 4600 Series IP Telephone LAN Administrator Guide Incompatible CAUSE: This release of the Avaya Media Server does not su

Page 52

Error MessagesIssue 7 October 2007 145 Registering... (SIP only)CAUSE: It is normal for this message to occasionally appear for a short time. If the m

Page 53 - Issue 7 October 2007 53

Troubleshooting Guidelines146 4600 Series IP Telephone LAN Administrator Guide During Operation Connecting... CAUSE: The telephone and the H.323 call

Page 54 - Parameter Data Precedence

Troubleshooting the 4601 IP TelephoneIssue 7 October 2007 147 Troubleshooting the 4601 IP TelephoneThis section describes specific problems that can o

Page 55 - Servers (H.323 Only)

Troubleshooting Guidelines148 4600 Series IP Telephone LAN Administrator Guide Telephones. However, rather than displaying messages, the 4601 turns it

Page 56 - Required Network Information

Troubleshooting the 4601 IP TelephoneIssue 7 October 2007 149 Password Error VISUAL INDICATION: Message Waiting indicators at top of telephone and lef

Page 57 - Issue 7 October 2007 57

Document OrganizationIssue 7 October 2007 15 SDP Session Description Protocol. A well-defined format for conveying sufficient information to discover

Page 58 - DHCP Software Alternatives

Troubleshooting Guidelines150 4600 Series IP Telephone LAN Administrator Guide

Page 59 - DHCP Generic Setup

Issue 7 October 2007 151 Appendix A: Avaya - 46xx IP Telephone MIBDownloading the Avaya - 46xx IP Telephone MIBThe custom Management Information Base

Page 60

Avaya - 46xx IP Telephone MIB152 4600 Series IP Telephone LAN Administrator Guide

Page 61 - Issue 7 October 2007 61

Issue 7 October 2007 153 Appendix B: Creating Web Sites for the 4630/4630SW IP TelephoneIntroductionThis appendix describes the capabilities and limit

Page 62

Creating Web Sites for the 4630/4630SW IP Telephone154 4600 Series IP Telephone LAN Administrator Guide General BackgroundThe 4630 IP Telephone displa

Page 63 - Windows NT 4.0 DHCP Server

Browser Features and BehaviorIssue 7 October 2007 155 Document SkeletonCertain tags define the basic framework of an HTML document. Most browsers are

Page 64

Creating Web Sites for the 4630/4630SW IP Telephone156 4600 Series IP Telephone LAN Administrator Guide ● <dfn> indicates a definition for a ter

Page 65 - Editing Custom Options

Browser Features and BehaviorIssue 7 October 2007 157 Physical StylePhysical tags are effectively the opposite of content-based tags. The text in a ph

Page 66 - Verifying Your Configuration

Creating Web Sites for the 4630/4630SW IP Telephone158 4600 Series IP Telephone LAN Administrator Guide Lists and TablesFor presentation of data in a

Page 67 - Windows 2000 DHCP Server

Browser Features and BehaviorIssue 7 October 2007 159 ● <tfoot> defines a footer for a table. This tag can contain multiple rows. Like the <t

Page 68

Introduction16 4600 Series IP Telephone LAN Administrator Guide Conventions Used in This GuideThis guide uses the following textual, symbolic, and typ

Page 69 - Issue 7 October 2007 69

Creating Web Sites for the 4630/4630SW IP Telephone160 4600 Series IP Telephone LAN Administrator Guide ● <a> specifies the full or relative URL

Page 70 - Adding DHCP Options

Browser Features and BehaviorIssue 7 October 2007 161 ● <input> defines most user input. The type of attribute defines the type of input to use.

Page 71 - TFTP (H.323 Only)

Creating Web Sites for the 4630/4630SW IP Telephone162 4600 Series IP Telephone LAN Administrator Guide ColorsThe browser supports 256 colors. Colors

Page 72 - Avaya File Server Application

Design GuidelinesIssue 7 October 2007 163 Design GuidelinesThis section presents guidelines for developing a good model that effectively presents Web

Page 73 - HTTP Generic Setup

Creating Web Sites for the 4630/4630SW IP Telephone164 4600 Series IP Telephone LAN Administrator Guide images during setup also speeds up image downl

Page 74 - For IIS Web Servers

Design GuidelinesIssue 7 October 2007 165 generates font information based on the cookie, form component, or configuration value, relative to the IP A

Page 75 - For Apache Web Servers

Creating Web Sites for the 4630/4630SW IP Telephone166 4600 Series IP Telephone LAN Administrator Guide Click-to-Dial FunctionalityEmbedded as <a h

Page 76

Design GuidelinesIssue 7 October 2007 167 The generated code is rendered as this Web page:

Page 77 - Issue 7 October 2007 77

Creating Web Sites for the 4630/4630SW IP Telephone168 4600 Series IP Telephone LAN Administrator Guide

Page 78

Issue 7 October 2007 169 Appendix C: Creating Web Sites for Other 4600Series IP TelephonesIntroductionA Web browser is available for Web application d

Page 79 - Issue 7 October 2007 79

Related DocumentsIssue 7 October 2007 17 Related Documents● DEFINITY® ECS (Enterprise Communication Server) Documentation Release 8.4 This CD contains

Page 80 - Contents of the Settings File

Creating Web Sites for Other 4600 Series IP Telephones170 4600 Series IP Telephone LAN Administrator Guide

Page 81 - The GROUP System Value

Issue 7 October 2007 171 Appendix D: Administering Thin Client DirectoriesIntroductionIf you have a corporate database that supports the Lightweight D

Page 82

Administering Thin Client Directories172 4600 Series IP Telephone LAN Administrator Guide

Page 83 - IEEE 802.1D and 802.1Q

Issue 7 October 2007 173 Appendix E: The Push FeatureIntroductionRelease 2.1 of the 4600 Series IP Telephones provided support for a feature called “P

Page 84 - DIFFSERV

The Push Feature174 4600 Series IP Telephone LAN Administrator Guide ● Audio Messages (RTP) can be pushed. Pushed audio messages can drive the telepho

Page 85 - Issue 7 October 2007 85

Issue 7 October 2007 175 Appendix F: Sample Upgrade Script FileIntroductionEach software release provides an updated script file, a sample of which is

Page 86

Sample Upgrade Script File176 4600 Series IP Telephone LAN Administrator Guide ## SET PARAM "value1 value2" ##

Page 87 - RSVP and RTCP

IntroductionIssue 7 October 2007 177 ## non-Avaya servers. (0-65535) The default is 80.## Applies only to 46xx H.323 phones and 96xx SIP phones.##

Page 88 - Internal Audio Parameters

Sample Upgrade Script File178 4600 Series IP Telephone LAN Administrator Guide #### SET VLANTEST 60############### ENHANCED LOCAL DIALING RULES ####

Page 89 - VLAN Considerations

IntroductionIssue 7 October 2007 179 ################## APPLICATION ACCESS SETTINGS ################### These settings restrict access to certain ap

Page 90 - VLAN Separation

Introduction18 4600 Series IP Telephone LAN Administrator Guide ● Avaya Communication Manager Documentation Release 2.2 This document describes how to

Page 91 - Issue 7 October 2007 91

Sample Upgrade Script File180 4600 Series IP Telephone LAN Administrator Guide #### When OPSTAT is set to 101, the user can access ## all options

Page 92 - IEEE 802.1X

IntroductionIssue 7 October 2007 181 ## SET AGCHEAD 0## SET AGCSPKR 0#### Headset Operational Mode## Controls whether the headset ignores a disconne

Page 93 - 802.1X Supplicant Operation

Sample Upgrade Script File182 4600 Series IP Telephone LAN Administrator Guide #### A list of one or more HTTP proxy server exception## domains se

Page 94

IntroductionIssue 7 October 2007 183 ########### CONVERGED NETWORK ANALYZER SETTINGS ############## The CNA server## One or more CNA server IP Add

Page 95 - Issue 7 October 2007 95

Sample Upgrade Script File184 4600 Series IP Telephone LAN Administrator Guide ## telephone have IEEE 802.1Q tags.## 0 for Auto, 1 for On, and 2 f

Page 96

IntroductionIssue 7 October 2007 185 ## SET L2QSIG 6#### Secondary Ethernet Interface Priority Value## Sets the priority value for layer 2 frames to

Page 97 - Issue 7 October 2007 97

Sample Upgrade Script File186 4600 Series IP Telephone LAN Administrator Guide ## 8 for debug## SET LOGLOCAL 5#### Syslog Server address## One s

Page 98

IntroductionIssue 7 October 2007 187 ## be processed ## 0 for No## 1 for Yes## SET ICMPRED 0################### BACKUP/RESTORE SETTINGS ##

Page 99 - Issue 7 October 2007 99

Sample Upgrade Script File188 4600 Series IP Telephone LAN Administrator Guide #### Power save mode for 3631 telephone. May be overridden ## by po

Page 100 - Server Administration

IntroductionIssue 7 October 2007 189 ################## ACCESS PROFILE 1 SETTINGS ################### Name for Access Profile 1. (0 to 31 ASCII ch

Page 101 - Issue 7 October 2007 101

Related DocumentsIssue 7 October 2007 19 ● Avaya Extension to Cellular and Off-PBX Station (OPS) Installation and Administration Guide (210-100-500)Th

Page 102

Sample Upgrade Script File190 4600 Series IP Telephone LAN Administrator Guide ## 0 for disable## 1 for TLS## 2 for LEAP## 3 for PEAP-

Page 103 - Issue 7 October 2007 103

IntroductionIssue 7 October 2007 191 ## 2 for WEP-128## 3 for TKIP## 4 for AES## SET ENCRYPTP2 0#### Encryption key for Access Profile 2

Page 104

Sample Upgrade Script File192 4600 Series IP Telephone LAN Administrator Guide ## 0 for off## 1 for on## SET WTPWRSAVP3 1#### Security mode

Page 105 - Issue 7 October 2007 105

IntroductionIssue 7 October 2007 193 ################################################################

Page 106

Sample Upgrade Script File194 4600 Series IP Telephone LAN Administrator Guide #### For 4620SW/4625SW sets that have been loaded with ## multi-byt

Page 107 - Issue 7 October 2007 107

IntroductionIssue 7 October 2007 195 ## When FTPUSERSTAT is set to 2, the user can specify ## alternative FTP directory paths but is not allowed t

Page 108

Sample Upgrade Script File196 4600 Series IP Telephone LAN Administrator Guide #### When PUSHCAP is set to 000, all push modes are disabled#### Wh

Page 109 - Issue 7 October 2007 109

IntroductionIssue 7 October 2007 197 ## Note: ## This setting activates the Avaya Screen Saver which is ## different than the "idle screen&

Page 110 - DNS Addressing

Sample Upgrade Script File198 4600 Series IP Telephone LAN Administrator Guide #### Reregistration Timer## Controls an H.323 protocol timer. It is h

Page 111 - Enhanced Local Dialing

IntroductionIssue 7 October 2007 199 ## for SIP signaling messages. The default is 5060, but## valid values are 1 to 5 ASCII digits from 0 to 65535,

Page 112

© 2007 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accura

Page 113 - Issue 7 October 2007 113

Introduction20 4600 Series IP Telephone LAN Administrator Guide ● 4610SW IP Telephone User Guide (555-233-784)This document provides detailed informat

Page 114

Sample Upgrade Script File200 4600 Series IP Telephone LAN Administrator Guide ## DSTSTOP sets the ending day for daylight savings time.## The defau

Page 115 - Issue 7 October 2007 115

IntroductionIssue 7 October 2007 201 ## call is forwarded to the forward or coverage address. ## The default delay is one ring cycle.#### CALLFWDA

Page 116 - 4630/4630SW Backup/Restore

Sample Upgrade Script File202 4600 Series IP Telephone LAN Administrator Guide #### MWISRVR sets the IP Address or Fully-Qualified Domain## Name (FQ

Page 117 - Call Log Archive

IntroductionIssue 7 October 2007 203 ## than SIPPROXYSRVR.) This parameter may contain one## IP Address in dotted-decimal or URI format, optionally

Page 118

Sample Upgrade Script File204 4600 Series IP Telephone LAN Administrator Guide ## phone. Up to 2 options may be selected. Values are in ## comma-s

Page 119 - Issue 7 October 2007 119

IntroductionIssue 7 October 2007 205 ## Determines whether user can log out from phone.## 0 for No## 1 for Yes## SET PROVIDE_LOGOUT 1#######

Page 120

Sample Upgrade Script File206 4600 Series IP Telephone LAN Administrator Guide ## SET ENABLE_MODIFY_CONTACTS 1#### Multiple Contacts Warning Display##

Page 121 - Issue 7 October 2007 121

IntroductionIssue 7 October 2007 207 ## Exchange Server List## A list of one or more Exchange servers to be accessed## for contacts and calendar d

Page 122

Sample Upgrade Script File208 4600 Series IP Telephone LAN Administrator Guide ## G.726 Payload Type## Specifies the RTP payload type to be used wit

Page 123 - Issue 7 October 2007 123

IntroductionIssue 7 October 2007 209 #### Call Progress Tone Country## Country used for network call progress tones.## For Argentina use keyword

Page 124

Related DocumentsIssue 7 October 2007 21 IETF DocumentsThe following documents provide standards relevant to IP Telephony and are available for free f

Page 125 - Error Conditions

Sample Upgrade Script File210 4600 Series IP Telephone LAN Administrator Guide ## Specifies number of seconds to wait for a SIP ## registration re

Page 126 - Troubleshooting Guidelines

IntroductionIssue 7 October 2007 211 ## 1 for Yes## SET TCP_KEEP_ALIVE_STATUS 1 #### TCP Keep Alive Time## Specifies number of seconds an idle p

Page 127 - Issue 7 October 2007 127

Sample Upgrade Script File212 4600 Series IP Telephone LAN Administrator Guide ## SET MYCERTURL http://192.168.0.25/certsrv/mscep/mscep.dll#### HTTP P

Page 128

IntroductionIssue 7 October 2007 213 #### Certificate Renewal Threshold## Specifies period of time after which to begin## certificate renewal requ

Page 129 - Issue 7 October 2007 129

Sample Upgrade Script File214 4600 Series IP Telephone LAN Administrator Guide ## ## Secure SIP port## Destination TCP port used for secure SIP regi

Page 130

IntroductionIssue 7 October 2007 215 #### SP_DIRTOPDN sets the Directory Topmost Distinguished## Name. You must set this value to a non-null value t

Page 131 - Issue 7 October 2007 131

Sample Upgrade Script File216 4600 Series IP Telephone LAN Administrator Guide IF $MODEL4 SEQ 9630 GOTO SETTINGS9630IF $MODEL4 SEQ 9640 GOTO SETTINGS9

Page 132

IntroductionIssue 7 October 2007 217 ############################################################## SETTINGS1608######################################

Page 133 - Issue 7 October 2007 133

Sample Upgrade Script File218 4600 Series IP Telephone LAN Administrator Guide #### These settings are used to set the local display## language of you

Page 134 - Reset System Values

IntroductionIssue 7 October 2007 219 #### setting level## 0 NORMAL level for most users (default)## 1 three lev

Page 135 - Issue 7 October 2007 135

Introduction22 4600 Series IP Telephone LAN Administrator Guide ● SNMPv2 Management Information Base for the Internet Protocol using SMIv2, November 1

Page 136 - Restart the Telephone

Sample Upgrade Script File220 4600 Series IP Telephone LAN Administrator Guide ## SET AUDIOSTHS 0####GOTO END############## END OF 4602 IP Phone Setti

Page 137 - Issue 7 October 2007 137

IntroductionIssue 7 October 2007 221 ## 5 four levels softer than NORMAL## 6 five levels softer than NORMAL## 7 six l

Page 138

Sample Upgrade Script File222 4600 Series IP Telephone LAN Administrator Guide ##################### AUDIO SETTINGS ######################### Headse

Page 139 - Issue 7 October 2007 139

IntroductionIssue 7 October 2007 223 ## this URL is NULL ("") and this screen is not activated. #### NOTE:## Avaya hosts a web site for IP

Page 140 - Error Messages

Sample Upgrade Script File224 4600 Series IP Telephone LAN Administrator Guide ## 9 two levels louder than NORMAL#### SET AUDIOSTHD 0#### H

Page 141 - Issue 7 October 2007 141

IntroductionIssue 7 October 2007 225 ############## END OF 4621 IP Phone Settings ####################################################################

Page 142

Sample Upgrade Script File226 4600 Series IP Telephone LAN Administrator Guide ## To enable access to this site, remove the "## "## from

Page 143 - Issue 7 October 2007 143

IntroductionIssue 7 October 2007 227 #### setting level## 0 NORMAL level for most users (default)## 1 three lev

Page 144

Sample Upgrade Script File228 4600 Series IP Telephone LAN Administrator Guide # SETTINGS4630#########################################################

Page 145 - Issue 7 October 2007 145

IntroductionIssue 7 October 2007 229 ########## Settings for 4630 IP Phone Web Application ######## #### These settings are used to enable and adminis

Page 146

Related DocumentsIssue 7 October 2007 23 ITU DocumentsThe following documents are available for a fee from the ITU Web site: http://www.itu.int. ● Rec

Page 147 - Issue 7 October 2007 147

Sample Upgrade Script File230 4600 Series IP Telephone LAN Administrator Guide ## without intervening spaces, to a maximum of 255 ASCII## characte

Page 148

IntroductionIssue 7 October 2007 231 #### SET AUDIOSTHS 0################### WML BROWSER SETTINGS ###################### The WMLSMALL setting is use

Page 149 - Issue 7 October 2007 149

Sample Upgrade Script File232 4600 Series IP Telephone LAN Administrator Guide ## These settings are used to set the local display## language of your

Page 150

IntroductionIssue 7 October 2007 233 ## for the 9620 telephone.##################### CERTIFICATE SETTINGS ##################### Authentication Certi

Page 151 - Issue 7 October 2007 151

Sample Upgrade Script File234 4600 Series IP Telephone LAN Administrator Guide ## 5 one level louder than NORMAL#### SET AUDIOSTHS 0#######

Page 152 - Avaya - 46xx IP Telephone MIB

IntroductionIssue 7 October 2007 235 ####### 9620 H.323 Phone Multi-Language Administration ########### These settings are used to set the local dis

Page 153 - 4630/4630SW IP Telephone

Sample Upgrade Script File236 4600 Series IP Telephone LAN Administrator Guide ############################################################## SETTINGS

Page 154 - Browser Features and Behavior

IntroductionIssue 7 October 2007 237 ## earlier## ## setting level## 0 NORMAL level for most users (default)## 1

Page 155 - Content-Based Style

Sample Upgrade Script File238 4600 Series IP Telephone LAN Administrator Guide ################# Emergency Contact Number #################### If set

Page 156 - Logical Style

IntroductionIssue 7 October 2007 239 #### Larger Text Font File name## Specifies the loadable language file on the HTTP server ## for the Large Te

Page 157 - Physical Spacing and Layout

Introduction24 4600 Series IP Telephone LAN Administrator Guide ISO/IEC, ANSI/IEEE DocumentsThe following documents are available free from the ISO/IE

Page 158 - Lists and Tables

Sample Upgrade Script File240 4600 Series IP Telephone LAN Administrator Guide #### SET AUDIOSTHS 0################### WML BROWSER SETTINGS ########

Page 159 - Issue 7 October 2007 159

IntroductionIssue 7 October 2007 241 ## These settings are used to set the local display## language of your 9640 H.323 telephone.#### First Language F

Page 160

Sample Upgrade Script File242 4600 Series IP Telephone LAN Administrator Guide ## SETTINGS9650########################################################

Page 161 - Character Entities

IntroductionIssue 7 October 2007 243 ## this URL is NULL ("") and this screen is not activated.## ## NOTES:#### The WMLIDELURI idle screen

Page 162 - ● blue ● lime ● red ● white

Sample Upgrade Script File244 4600 Series IP Telephone LAN Administrator Guide ## phones are running an earlier release of software.#### SET LANG1FILE

Page 163 - Design Guidelines

Issue 7 October 2007 245 IndexIndexNumerical4600 Series IP Telephones. . . . . . . . . . . . . 31Administering on Avaya Media Servers (H

Page 164

246 4600 Series IP Telephone LAN Administrator Guide IndexDDate and Time, Setting on SIP IP Telephones . . . . 112DEFINITY Releases 9, 9.5, and 10

Page 165 - User Interaction

Issue 7 October 2007 247 IndexQQoS. . . . . . . . . . . . . . . . . . . . . . .29, 82DIFFSERV . . . . . . . . . . . .

Page 166 - Click-to-Dial Functionality

248 4600 Series IP Telephone LAN Administrator Guide Index

Page 167 - Issue 7 October 2007 167

Issue 7 October 2007 25 Chapter 2: Overview of Voice over IP (VoIP) and Network ProtocolsIntroductionThis chapter describes the differences between da

Page 168

Overview of Voice over IP (VoIP) and Network Protocols26 4600 Series IP Telephone LAN Administrator Guide ● Addressing: a unique address that must ide

Page 169 - Series IP Telephones

Overview of Voice over IP (VoIP)Issue 7 October 2007 27 Tandem CodingTandem coding, also called transcoding, refers to converting a voice signal from

Page 170

Overview of Voice over IP (VoIP) and Network Protocols28 4600 Series IP Telephone LAN Administrator Guide TFTPThe Avaya 4600 IP Telephones can get use

Page 171

Overview of Voice over IP (VoIP)Issue 7 October 2007 29 NATA Network Address Translation (NAT) is an application that can be administered between your

Page 172

Issue 7 October 2007 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 9About This Guide .

Page 173 - Appendix E: The Push Feature

Overview of Voice over IP (VoIP) and Network Protocols30 4600 Series IP Telephone LAN Administrator Guide SNMPSimple Network Management Protocol (SNMP

Page 174 - For More Information on Push

Network AssessmentIssue 7 October 2007 31 Network AssessmentThe current technology allows optimum network configurations to deliver VoIP with perceive

Page 175

Overview of Voice over IP (VoIP) and Network Protocols32 4600 Series IP Telephone LAN Administrator Guide SIP was developed by the IETF. Like H.323, S

Page 176 - Sample Upgrade Script File

4600 Series IP TelephonesIssue 7 October 2007 33 The IP telephone cannot function without an IP Address. The failure of a DHCP server at boot time lea

Page 177 - Issue 7 October 2007 177

Overview of Voice over IP (VoIP) and Network Protocols34 4600 Series IP Telephone LAN Administrator Guide SIPRegistration and AuthenticationA 4600 Ser

Page 178

Initialization ProcessIssue 7 October 2007 35 Step 2: DHCP Server to TelephoneThe DHCP file server provides information to the telephone, as described

Page 179 - Issue 7 October 2007 179

Overview of Voice over IP (VoIP) and Network Protocols36 4600 Series IP Telephone LAN Administrator Guide Step 4: Telephone and the Call ServerThe cal

Page 180

TCP/UDP Port UtilizationIssue 7 October 2007 37 In Figure 1, Figure 2, and Figure 3:● The box on the left always represents the 4600 Series IP Telepho

Page 181 - Issue 7 October 2007 181

Overview of Voice over IP (VoIP) and Network Protocols38 4600 Series IP Telephone LAN Administrator Guide Figure 1: Signaling, Audio and Management Di

Page 182

TCP/UDP Port UtilizationIssue 7 October 2007 39 Figure 2: Initialization and Address Resolution Diagram4600 Series IP Telephone Port: 68Port: [1024 -

Page 183 - Issue 7 October 2007 183

Contents4 4600 Series IP Telephone LAN Administrator Guide SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 184

Overview of Voice over IP (VoIP) and Network Protocols40 4600 Series IP Telephone LAN Administrator Guide Figure 3: Applications Diagram4600 Series IP

Page 185 - Issue 7 October 2007 185

TCP/UDP Port UtilizationIssue 7 October 2007 41 4600 Series IP TelephonePort: 5000(only active ifIRSTAT is 1)Port: [1024 - 5000]Operating System -sele

Page 186

Overview of Voice over IP (VoIP) and Network Protocols42 4600 Series IP Telephone LAN Administrator Guide Suggestions for Installation and Configurati

Page 187 - Issue 7 October 2007 187

Suggestions for Installation and ConfigurationIssue 7 October 2007 43 IP Address Lists and Station Number PortabilityRelease 1.5 of the 4600 Series IP

Page 188

Overview of Voice over IP (VoIP) and Network Protocols44 4600 Series IP Telephone LAN Administrator Guide SecurityIn VoIP, physical wire is replaced w

Page 189 - Issue 7 October 2007 189

Suggestions for Installation and ConfigurationIssue 7 October 2007 45 ● As of Release 2.6, the 4610SW, 4620SW, 4621SW, and 4622SW IP Telephones suppor

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Overview of Voice over IP (VoIP) and Network Protocols46 4600 Series IP Telephone LAN Administrator Guide

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Issue 7 October 2007 47 Chapter 3: RequirementsIntroductionThe 4600 Series IP Telephones use Internet Protocol (IP) technology with Ethernet line inte

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Requirements48 4600 Series IP Telephone LAN Administrator Guide 4600 Series IP Telephones supporting SIP need Avaya Converged Communications Server (C

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Hardware RequirementsIssue 7 October 2007 49 Additional Hardware Requirements● Ensure that the appropriate circuit pack(s) are administered on your me

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ContentsIssue 7 October 2007 5 Editing Custom Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Adding the

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Requirements50 4600 Series IP Telephone LAN Administrator Guide Software RequirementsThe following software is required for 4600 Series IP Telephones

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Issue 7 October 2007 51 Chapter 4: Server AdministrationIntroductionWhen a 4600 Series IP Telephone is plugged in and powered, it automatically negoti

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Server Administration52 4600 Series IP Telephone LAN Administrator Guide Table 2: Administration Alternatives and Options for 4600 Series IP Telephone

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IntroductionIssue 7 October 2007 53 General information about administering DHCP servers is covered in DHCP and File Servers on page 56, and more spec

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Server Administration54 4600 Series IP Telephone LAN Administrator Guide Parameter Data PrecedenceIf a given parameter is administered in multiple pla

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Administering 4600 Series IP Telephones on Avaya Media Servers (H.323 Only)Issue 7 October 2007 55 Administering 4600 Series IP Telephones on Avaya Me

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Server Administration56 4600 Series IP Telephone LAN Administrator Guide DHCP and File ServersDynamic Host Configuration Protocol (DHCP) provides a me

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Required Network InformationIssue 7 October 2007 57 When specifying IP Addresses for the file server or media server, use either dotted decimal format

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Server Administration58 4600 Series IP Telephone LAN Administrator Guide DHCPThis section provides basic information on DHCP servers and generic infor

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DHCPIssue 7 October 2007 59 DHCP Generic SetupThis document is limited to describing a generic administration that works with the 4600 Series IP Telep

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Contents6 4600 Series IP Telephone LAN Administrator Guide Administering Options for the 4600 Series IP Telephones . . . . . . . . . . . .

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Server Administration60 4600 Series IP Telephone LAN Administrator Guide Note:Note: The DHCP standard states that when a DHCP lease expires, the devic

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DHCPIssue 7 October 2007 61 - A 4600 Series IP Telephone-specific DHCP option specifying information such as: TFTP server and Avaya Media Server Gatek

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Server Administration62 4600 Series IP Telephone LAN Administrator Guide Administer DHCP servers to deliver only the options specified in this documen

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DHCPIssue 7 October 2007 63 Windows NT 4.0 DHCP ServerThis section contains details on how to verify and configure the DHCP server included in the Win

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Server Administration64 4600 Series IP Telephone LAN Administrator Guide Creating a DHCP Scope for the IP TelephonesUse the following procedure to cre

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DHCPIssue 7 October 2007 65 5. Under Lease Duration, select the Limited To option and set the lease duration to the maximum.6. Enter a sensible name f

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Server Administration66 4600 Series IP Telephone LAN Administrator Guide Adding the DHCP OptionUse the following procedure to add the DHCP option.1. H

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DHCPIssue 7 October 2007 67 Verify the Scope Option, 176 46XXOPTIONUse the following procedure to verify the scope option:1. Select Scope under DHCP O

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Server Administration68 4600 Series IP Telephone LAN Administrator Guide Creating and Configuring a DHCP ScopeUse the following procedure to create an

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DHCPIssue 7 October 2007 69 Note:Note: You can add additional exclusion ranges later by right clicking the Address Pool under the newly created scope

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ContentsIssue 7 October 2007 7 Physical Spacing and Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . 157Lists a

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Server Administration70 4600 Series IP Telephone LAN Administrator Guide Adding DHCP OptionsUse the following procedure to add DHCP options to the sco

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TFTP (H.323 Only)Issue 7 October 2007 71 14. From the list in Available Options, check option 003 Router.15. Enter the gateway (router) IP Address fro

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Server Administration72 4600 Series IP Telephone LAN Administrator Guide TFTP Generic SetupThe following phases are involved in setting up a TFTP serv

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HTTPIssue 7 October 2007 73 HTTPThis section gives general guidance to set up an HTTP server for downloading software updates to 4600 Series IP Teleph

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Server Administration74 4600 Series IP Telephone LAN Administrator Guide HTTP Configuration for Backup/RestoreIn addition to the procedures in this se

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HTTP Configuration for Backup/RestoreIssue 7 October 2007 75 For Apache Web Servers1. Create a “backup” folder under the root directory of your Web se

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Server Administration76 4600 Series IP Telephone LAN Administrator Guide 4600 Series IP Telephone Scripts and Application Files!Important:Important: Y

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4600 Series IP Telephone Scripts and Application FilesIssue 7 October 2007 77 The Avaya-provided upgrade script files, and the binaries included in th

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Server Administration78 4600 Series IP Telephone LAN Administrator Guide The Avaya-provided upgrade script file includes lines that tell the telephone

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4600 Series IP Telephone Scripts and Application FilesIssue 7 October 2007 79 Note:Note: All bundles include the complete software for the other, non-

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Contents8 4600 Series IP Telephone LAN Administrator Guide

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Server Administration80 4600 Series IP Telephone LAN Administrator Guide Contents of the Upgrade ScriptSee Appendix F: Sample Upgrade Script File for

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The GROUP System ValueIssue 7 October 2007 81 The GROUP System ValueYou might have different communities of end users, all of which have the same mode

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Server Administration82 4600 Series IP Telephone LAN Administrator Guide IF $GROUP SEQ 30 goto GROUP30IF $GROUP SEQ 40 goto GROUP40{specify settings u

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QoSIssue 7 October 2007 83 IEEE 802.1D and 802.1QIEEE’s 802.1Q standard defines a tag that can be added to voice and data packets. Most of the informa

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Server Administration84 4600 Series IP Telephone LAN Administrator Guide ● L2QAUD: 802.1Q VoIP (voice) user RTP traffic priority value (between 0 and

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QoSIssue 7 October 2007 85 encodings that do not terminate in 000. The specific treatment intended by these custom DSCPs will not necessarily be carri

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Server Administration86 4600 Series IP Telephone LAN Administrator Guide For 4602/4602SW/4602SW+ IP Telephones, the Network Audio Quality Screen gives

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QoSIssue 7 October 2007 87 RSVP and RTCPAvaya IP Telephones implement the Resource ReSerVation Protocol (RSVP) to support WAN bandwidth management. RS

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Server Administration88 4600 Series IP Telephone LAN Administrator Guide Internal Audio ParametersThe AUDIOENV variable provides control of some inter

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VLAN ConsiderationsIssue 7 October 2007 89 VLAN ConsiderationsThis section contains information on how to administer 4600 Series IP Telephones to mini

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Issue 7 October 2007 9 Chapter 1: IntroductionAbout This GuideThis guide provides a description of Voice over IP and describes how to administer the D

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Server Administration90 4600 Series IP Telephone LAN Administrator Guide Note:Note: Regardless of the setting of L2Q, VLANTEST, or L2QVLAN, you must h

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VLAN ConsiderationsIssue 7 October 2007 91 Table 7 provides several VLAN separation guidelines. Table 7: VLAN Separation Rules If ThenVLANSEP is “0” (

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Server Administration92 4600 Series IP Telephone LAN Administrator Guide Unnamed RegistrationAs of Release 2.4, 4600 Series IP Telephones support unna

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IEEE 802.1XIssue 7 October 2007 93 802.1X Pass-Through and Proxy LogoffAs of Release 2.2.3, IP telephones support pass-through of 802.1x packets to an

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Server Administration94 4600 Series IP Telephone LAN Administrator Guide These switches support the following three scenarios:● Standalone telephone (

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Link Layer Discovery Protocol (LLDP)Issue 7 October 2007 95 A 4600 Series IP Telephone initiates LLDP after receiving an LLDPDU message from an approp

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Server Administration96 4600 Series IP Telephone LAN Administrator Guide TIA LLDP MED Inventory – Software RevisionAPPNAME.TIA LLDP MED Inventory – Se

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Link Layer Discovery Protocol (LLDP)Issue 7 October 2007 97 On receipt of a LLDPDU message the Avaya IP Telephones will act on these Type-Length-Value

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Server Administration98 4600 Series IP Telephone LAN Administrator Guide Administering Options for the 4600 Series IP TelephonesThis chapter’s Introdu

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Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 99 AUDASYS 3 System setting for audible/ visual alerting (1 ASCII digit fr

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