Avaya 3100 Mobile Communicator - Client for BlackBerry Guide de l'utilisateur

Avaya 3100 Mobile CommunicatorRelease 3.1Document Status: StandardDocument Number: NN42030-101Document Version: 04.05Date: October 2010Avaya 3100 Mobi

Welcome10 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010— Call-me-First: Call-me-First calls take two steps to complete. F

Getting startedAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 11Getting startedThis section contains the following topics:

Getting started12 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010For a list of the latest supported devices, see the Avaya

Getting startedAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 13Cellular data plan use of Avaya 3100 MC - Client for Black

Getting started14 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Battery lifeThe battery life of your device varies on the

Installing your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 15Installing your Avay

Installing your Avaya 3100 MC - Client for BlackBerry16 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010To upgrade the softw

Installing your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 17When you perform an

Installing your Avaya 3100 MC - Client for BlackBerry18 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Upgrading Avaya 3100

Installing your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 19Upgrading Avaya 3100

© 2007–2010 Avaya IncAll Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete an

Installing your Avaya 3100 MC - Client for BlackBerry20 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Upgrading Avaya 3100

Installing your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 21Uninstalling the Ava

Installing your Avaya 3100 MC - Client for BlackBerry22 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 23Configuring your Av

Configuring your Avaya 3100 MC - Client for BlackBerry24 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 20105. After entering a

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 25Note: Whenever you

Configuring your Avaya 3100 MC - Client for BlackBerry26 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 20103. Select Menu, Sav

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 27Password Enter your

Configuring your Avaya 3100 MC - Client for BlackBerry28 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 20103. Select Menu, Sav

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 293. Select Menu, Sav

ContentsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 3ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . .

Configuring your Avaya 3100 MC - Client for BlackBerry30 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Reviewing and confi

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 313. Select Menu, Sav

Configuring your Avaya 3100 MC - Client for BlackBerry32 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Updating your Activ

Configuring your Avaya 3100 MC - Client for BlackBerryAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 33Backing up the data

Configuring your Avaya 3100 MC - Client for BlackBerry34 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

Basic functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 35Basic functionsThis section contains the following topics:

Basic functions36 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Note: Startup time and ongoing performance of the Avaya 31

Basic functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 37Disable the autologin feature if you do not know your conf

Basic functions38 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Your Buddy List pane provides you with a complete list of

Basic functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 39NavigationUse the controls on your BlackBerry to navigate

Contents4 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010for BlackBerry . . . . . . . . . . . . . . . . . . . . . . . . .

Basic functions40 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010• Device Configuration: lists critical settings configured

Basic functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 41SEND and END buttonsIf your BlackBerry includes SEND and E

Basic functions42 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Native DialpadYou can choose to use the Native dialpad rat

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 43Advanced functionsThis section contains the following t

Advanced functions44 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Call modesTwo call modes are available:• Direct Outboun

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 45Call InterceptThe Avaya 3100 Mobile Communicator can in

Advanced functions46 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 20105. To call from an alternate number, a. Select Menu, Ca

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 47Calling a buddy1. Navigate to the Buddy list.2. Scroll

Advanced functions48 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010The system places the call.Calling from the Search pane

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 49— If you choose accept, then your phone will ring and y

ContentsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 5Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . .

Advanced functions50 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Using the Mid Call featuresWhile you are in a voice cal

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 51Three-party conference callHold three-party conference

Advanced functions52 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010For other mobility-enabled users, you can also:• track

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 534. Select Menu, Done.Your buddy is added to the local a

Advanced functions54 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Importing a buddyYou can import a buddy to the Avaya 31

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 55Your new buddy is added to the local address book. If t

Advanced functions56 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Presence status indicatorsPresence can have the followi

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 575. Edit the contact information as required.6. Select M

Advanced functions58 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Choose Menu, Delete, Delete from All.4. At the confirma

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 593. Select a status from the list.4. Select Menu, Set St

Contents6 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Advanced functions60 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Performing a local searchYou can do a local search to f

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 615. On the Search Detail pane, you can review the follow

Advanced functions62 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Figure 17: Adding a new group to the local address book

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 631. Navigate to the Buddy list.2. Scroll and highlight t

Advanced functions64 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010If you are the Instant Conference initiator, you cannot

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 65Note: Mid-call features such as Call Hold, Call Transfe

Advanced functions66 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Managing the Instant Conference historyThe Avaya 3100 M

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 673. Select Menu, Instant Conference.The system places th

Advanced functions68 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010— Type your message in the Message field. Limit the mes

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 69The following table illustrates the type of alert you r

WelcomeAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 7WelcomeThis section contains the following topics:• “Your new Avaya

Advanced functions70 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Tracking IM SessionsThe IM Sessions pane lists the last

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 71Figure 21: History paneThe following sections list and

Advanced functions72 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Sorting and filtering History entries You can sort entr

Advanced functionsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 73Clearing missed callsYou can change the status of all t

Advanced functions74 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

AcronymsAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 75AcronymsTable 20 lists the acronyms used in this guide.Table 20:

Acronyms76 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010

Quick referenceAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 77Quick referenceYou can print this chapter to carry for qui

Quick reference78 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Exiting or hiding the Avaya 3100 MC - ClientExiting the Av

Quick referenceAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 79Voice mailAccessing voice mail:1. Expand the Voice Mail pa

Welcome8 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010November 2009Standard 04.02. This document is issued to support Ava

Quick reference80 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010Initiating an Instant Conference:1. Expand the Buddy list

WelcomeAvaya 3100 Mobile Communicator - Client for BlackBerry User Guide 9October 2007Standard 01.02. This document is up-issued to contain f