Avaya R2 Guide de l'utilisateur télécharger pdf (Page 39)

2-12 The BCMS Vu Server Main Window

BCMS Vu

Server Basics

Options 2

The Options menu has the following items:

Menu Item Action

Configure

You configure your system using commands in

the Options|Configure menu. There are six

commands available:

• Switch Connection

• Downloads

• Wallboards

• Clients

• First Time

• Sharing Setup

With these commands you can administer the

connections to the DEFINITY system and register

Clients and Wallboards. See Chapter 4,

"Configuring and Managing BCMS Vu Software,"

to find out how to use these commands.

U

pdate BCMS

data

Downloads details of the internally measured

splits/skills, trunk groups, and VDNs used on the

BCMS system and those agents who can be

logged into the splits/skills.

NOTE: If the Vectoring feature is not

administered on the DEFINITY system, there will

be no VDN data.

Download

H

istorical Data

Starts an immediate download of historical data

from the switch.

If the DEFINITY system is reset, BCMS data will

be lost on the switch and will not be downloaded

to BCMS Vu. As a result, Historical Reports that

include a period when the switch was reset may

not display complete data. To be sure that you

retain as much of the data from the switch as

possible, you should use this menu item to

download the historical data once calls have

ceased, but before the switch is reset.

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