Avaya Attendant Console Manuel d'utilisateur télécharger pdf (Page 42)

42 Chapter 6 Configuring Attendants

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Automatically restoring the Attendant Console window when

a call comes in

The Attendant Console window is normally minimized or under another window in a part-time

attendant environment. The attendant can restore the Attendant Console window by clicking the

Attendant Console button in the Windows taskbar. A quicker method is to set the Attendant

Console window to restore automatically.

The Client component can automatically restore the Attendant Console window when the

attendant’s extension goes off-hook (“active”). This ensures the attendant can access the Attendant

Console window without having to manually restore it.

To set the Attendant Console window to restore automatically

1 On the Tools menu click Options.

The Options dialog box appears.

2 In the Restore minimized Attendant screen when option, select the Call answered on

Attendant extension check box.

3 Click the OK button.

The Attendant Console window is restored when the attendant uses the extension to make or

answer a call.

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Avaya Attendant Console Manuel d'utilisateur Page 42