Avaya Attendant Console Manuel d'utilisateur télécharger pdf (Page 37)

Chapter 6 Configuring Attendants 37

Attendant Console Set Up and Operation Guide

4 Click the OK button.

5 When the main attendant is unavailable, they can route calls to the backup attendant by

clicking the Out button on the Attendant window.

If the attendant needs to leave their position, they activate the backup attendant position by

clicking the Out button on the Attendant Console window. This diverts calls to the backup

position. After the attendant clicks the Out button, they can complete the calls that are in progress

on the Attendant Console window. New calls appear at the position, but also appear at the backup

position. Although the attendant is out, the Client component can process calls, if required.

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Avaya Attendant Console Manuel d'utilisateur Page 37