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Avaya BCM 2.5 Call Detail Recording System manuels

Manuels d'utilisation et guides de l'utilisateur pour Logiciel Avaya BCM 2.5 Call Detail Recording System.
Nous fournissons des manuels en pdf 1 Avaya BCM 2.5 Call Detail Recording System à télécharger gratuitement par type de document : Guide de l'utilisateur


Avaya BCM 2.5 Call Detail Recording System Guide de l'utilisateur (76 pages)


marque: Avaya | Catégorie: Logiciel | Taille: 0.78 MB |

 

Table des matières

Business Communications

1

Manager 2.5

1

Call Detail Recording System

1

Administration Guide

1

Trademarks

2

Contents

3

Chapter 4

5

6 Contents

6

Figures 9

9

10 Figures

10

P0911648 02

10

12 Tables

12

Before you begin

13

Text conventions

13

Acronyms

14

Related publications

15

16 Preface

16

Chapter 1

17

Introduction

17

18 Chapter 1 Introduction

18

Chapter 2

19

Services key

20

The Summary window appears

20

The Report Parameters

22

Report formats and types

23

SL-1 reports

23

Assign the SL-1 report type

23

Norstar reports

24

Report Language

24

Report Filter

25

All calls

25

Outgoing calls only

25

Prefix strings

25

Account Code

25

Account Code Feature Code

26

The Report Options

27

Date Format

28

Header Format

28

DNIS Info

29

Connect Char (Characters)

29

The Market Parameters

30

CLID with Name

31

The Prefix Bin Settings

33

Prefix filter

33

The Access Bin Settings

34

Access Bin Settings

34

Suppress Length Settings

35

Saving configuration changes

35

The Configuration menu

36

Configuration Undo

37

Undo changes

37

Configuration Clip File

38

Clip File

38

Chapter 3

39

Call Detail Recording Reports

39

SL-1 report options

40

SL-1 Standard reports

41

SL-1 CLID reports

42

Special station set numbers

43

Norstar CLID reports

45

Norstar All report format

48

Target line/Physical lines

50

Busy reports

50

Bearer capability data

51

PRI Call-by-call service

52

Voice over IP calls

52

External call forward

54

Printable line descriptions

57

HOSPITALITY VACANT

61

Install CDRClient Application

65

Figure 80

66

CDR User Management

68

Delete a user name

69

Modify user privileges

70

Glossary

73

74 Glossary

74




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