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30 Chapter 2 Installing Interactive Voice Response

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7 Telnet to the Business Communications Manager and use option 7 get to the command

prompt.

8 Execute the following command to stop and start the license server. This activates the keycode

on the Business Communications Manager:

[bcmivr]C:\TEMP> net stop "Nortel Networks License Service"

The Nortel Networks License Service service is stopping.

The Nortel Networks License Service service was stopped successfully.

[bcmivr]C:\TEMP> net start "Nortel Networks License Service"

The Nortel Networks License Service service is starting.

The Nortel Networks License Service service was started successfully.

9 Verify the HOST licenses on Business Communications Manager. In this example, host ID

points to the Business Communications Manager interface used to communicate with the

respective HOST.

Type the command:

c:\ plicmon localhost

Available Licenses from Server : localhost

Product: geotel 1.0

Licensed to host ID: 0:a0:cc:56:71:c9

Refresh every 360 seconds

Product: tn3270 1.0

Licensed to host ID: 0:a0:cc:56:71:c9

Refresh every 360 seconds

Product: atte 1.0

Licensed to host ID: 0:a0:cc:56:71:c9

Refresh every 360 seconds

Product: lu6.2 1.0

Licensed to host ID: 0:a0:cc:56:71:c9

Refresh every 360 seconds

10 Next, activate the host protocol. You can use TN3270 (TelNet 3270), which is one of the many

host protocols Interactive Voice Response supports. TN3270 is a client program that uses the

TCP/IP networking protocol. TN3270 is widely used to connect a desktop computer to a

mainframe or main server. On Business Communications Manager, ensure that the

vpstn3270.cfg file exists in the component’s etc. directory. If it does not exist, copy it from the

PERIhostp/etc/componentetc directory. Check that these files are present:

•commgr.cfg

•vos.cfg

• vpstn3270.cfg

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Avaya IVR Guide de configuration Page 30