Avaya CP Unified Messaging Manuel d'installation télécharger pdf (Page 9)

Chapter 1 Requirements for installing Unified Messaging 9

CallPilot Unified Messaging Installation and Maintenance Guide

Format for voice messages

Business Communications Manager uses the G711 format to record and store voice messages.

CallPilot 150 uses G723.1. Since the Unified Messaging player records and plays messages in

WAV format, Business Communications Manager or CallPilot messages must be converted to

WAV before playing, and composed messages must be converted to G711 or G723.1 to be stored

on Business Communications Manager or CallPilot 150. This decoding and encoding is done on

the desktop client.

Related documents

For information about how subscribers use CallPilot, refer to the:

• CallPilot Unified Messaging Quick Reference Guide

• CallPilot Unified Messaging online Help and online guides

• CallPilot Reference Guide

For information about setting up CallPilot and CallPilot Message Networking refer to the:

• Call Pilot Message Networking Set Up and Operation Guide

• CallPilot Manager Set Up and Operation Guide

How to get help

USA and Canada

Authorized Distributors - Technical Support

Telephone:

1-800-4NORTEL (1-800-466-7835)

If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.

If you do not yet have a PIN Code, or for general questions and first line support, you can enter

ERC 338#.

Website:

http://www.nortelnetworks.com/support

email:

naitas@nortelnetworks.com

Presales Support (CSAN)

Telephone:

1-800-4NORTEL (1-800-466-7835)

Use Express Routing Code (ERC) 1063#

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Avaya CP Unified Messaging Manuel d'installation Page 9