Avaya Configuring and Troubleshooting Bay Dial VPN (DVS) Networks Manuel d'utilisateur Page 169
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Troubleshooting
303509-A Rev 00 C-25
Operation and Troubleshooting Layer 2 Tunnels
Use the log files to troubleshoot your network. The following description focuses
on the LAC and the LNS individually.
Troubleshooting the LAC
In this example, the host ‘vega’ was configured as the syslog host for the LAC, or
5399. The following is a log file of a successful L2TP tunnel and session
establishment between the LAC and LNS.
Mar 16 15:26:08 bay_lac wan_manager[1310]: WAN1 incoming call on channel 19 mapped to det52
Mar 16 15:26:08 bay_lac wan_manager[1310]: WAN1 protocol detect using spb "auto_detect" on
channel 19
Mar 16 15:26:13 bay_lac wan_manager[1310]: WAN1 spb "auto_detect" detected modem on channel
19; rescanning
Mar 16 15:26:13 bay_lac wan_manager[1310]: WAN1 incoming call on channel 19 mapped to asy23
Mar 16 15:26:13 bay_lac wan_manager[1310]: WAN1 rescan on channel 19 matched spb
"auto_select"
Mar 16 15:26:13 bay_lac line_adm[1299]: started init_session_proc on asy23 as PID 1316
Mar 16 15:26:13 bay_lac line_adm[1299]: started callmgmt_start on asy23 as PID 1317
Mar 16 15:26:13 bay_lac line_adm[1299]: started chat on asy23 as PID 1318
Mar 16 15:26:26 bay_lac line_adm[1299]: started callmgmt_chat_update on asy23 as PID 1319
Mar 16 15:26:26 bay_lac line_adm[1299]: started cli on asy23 as PID 1320
Mar 16 15:26:28 bay_lac line_adm[1299]: started ppp on asy23 as PID 1321
Mar 16 15:26:28 bay_lac ppp[1321]: Port-Begin:asy23:PPP:::[local]
Mar 16 15:26:28 bay_lac ppp[1321]: ppp:asy23:ADM Start LCP
Mar 16 15:26:28 bay_lac line_adm[1299]: started init_session_proc on mp1 as PID 1322
Mar 16 15:26:28 bay_lac line_adm[1299]: started callmgmt_dev_start on mp1 as PID 1323
Mar 16 15:26:28 bay_lac line_adm[1299]: started mp on mp1 as PID 1324
Mar 16 15:26:29 bay_lac system[0]: ppp:asy23:detach link from bundle mp1
Mar 16 15:26:29 bay_lac mp[1324]: ppp:mp1:terminating: Success
Mar 16 15:26:29 bay_lac line_adm[1299]: started callmgmt_end on mp1 as PID 1325
Mar 16 15:26:29 bay_lac line_adm[1299]: started cleanup_session_proc on mp1 as PID 1326
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:LCP Started LCP
Mar 16 15:26:32 bay_lac ppp[1321]: Sent RADIUS Access-Request to 132.245.54.20
Mar 16 15:26:32 bay_lac ppp[1321]: Received RADIUS Access-Accept from 132.245.54.20
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:l2tp tunnel call connection starting
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23: *** PAP SYSLOG HISTORY ***
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:: Using Authentication Server to authenticate
remote PAP request
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:: PAP - L2TP – Tunnel call established -
authentication will be completed by remote node
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23: *** END PAP HISTORY ***
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:l2tp tunnel call established, forwarding
traffic to remote node
Mar 16 15:26:32 bay_lac ppp[1321]: ppp:asy23:PPP Forward PAP
Mar 16 15:26:34 bay_lac radlog[1376]: Sent RADIUS Accounting-Request to 132.245.54.20
Mar 16 15:26:34 bay_lac radlog[1376]: Received RADIUS Accounting-Response from
132.245.54.20
- Configuring and 1
- Troubleshooting Bay Dial 1
- VPN Services 1
- Trademarks 2
- Restricted Rights Legend 2
- Statement of Conditions 2
- Contents 5
- 303509-A Rev 00 vii 7
- 303509-A Rev 00 ix 9
- 303509-A Rev 00 xi 11
- 303509-A Rev 00 13
- Before You Begin 15
- Text Conventions 15
- Acronyms 17
- How to Get Help 19
- Chapter 1 21
- Tunneling Overview 21
- What Is Tunneling? 22
- Layer 3 Tunneling 24
- Layer 2 Tunneling 24
- 1-6 303509-A Rev 00 26
- Dial VPN Network Components 27
- 1-8 303509-A Rev 00 28
- 1-10 303509-A Rev 00 30
- 1-12 303509-A Rev 00 32
- Where to Go Next 34
- Chapter 2 35
- Dial VPN Layer 2 Tunneling 35
- 2-2 303509-A Rev 00 36
- L2T0003A 36
- 303509-A Rev 00 2-3 37
- L2TP Packet Encapsulation 38
- 2-6 303509-A Rev 00 40
- Security in an L2TP Network 41
- 2-8 303509-A Rev 00 42
- RADIUS User Authentication 43
- RADIUS Accounting 44
- L2TP IP Interface Addresses 44
- Starting an L2TP Session 45
- Examples of L2TP Tunnels 46
- 303509-A Rev 00 2-13 47
- 2-14 303509-A Rev 00 48
- Chapter 3 49
- Dial VPN Layer 3 Tunneling 49
- 3-2 303509-A Rev 00 50
- 303509-A Rev 00 3-3 51
- How Tunnel Management Works 52
- How the TMS Database Works 54
- How DHCP Works 55
- shows the entire process 56
- Assigning Addresses 58
- Starting the Connection 60
- 3-14 303509-A Rev 00 62
- 3-16 303509-A Rev 00 64
- 3-18 303509-A Rev 00 66
- DVS0007A 66
- Chapter 4 69
- 4-2 303509-A Rev 00 70
- <acp_or_RADIUS> 71
- stats -o 72
- <called_number> 73
- Configuring Active RIP 75
- Chapter 5 77
- Configuring TMS and Security 77
- for erpcd Networks 77
- 5-2 303509-A Rev 00 78
- 303509-A Rev 00 5-3 79
- Tunnel Management Commands 80
- All commands except 81
- Command Arguments 82
- 303509-A Rev 00 5-13 89
- 0013ABC0:001234560000 89
- Chapter 6 91
- 6-2 303509-A Rev 00 92
- 303509-A Rev 00 6-3 93
- DVS0015A 93
- Using RADIUS Accounting 94
- RADIUS server 95
- Messages.” 99
- Chapter 7 101
- 7-2 303509-A Rev 00 102
- <slot_number> 103
- Caution: 104
- Gateway Accounting Messages 105
- Chapter 8 107
- 8-2 303509-A Rev 00 108
- DVS0008A 108
- 303509-A Rev 00 8-3 109
- (continued) 110
- 303509-A Rev 00 8-7 113
- 8-8 303509-A Rev 00 114
- 303509-A Rev 00 8-9 115
- Enabling L2TP 119
- (continued) 123
- Framed-IPX-Network 124
- 303509-A Rev 00 8-19 125
- Creating a Superscope 127
- Chapter 9 129
- Managing a Dial VPN Network 129
- 9-2 303509-A Rev 00 130
- Appendix A 131
- Planning Worksheet 131
- A-2 303509-A Rev 00 132
- For Each Destination Site 133
- For Each Remote Node 134
- Appendix B 135
- Syslog Messages 135
- TMS Syslog Messages 138
- Appendix C 145
- Troubleshooting 145
- Preventing Problems 146
- Preparing to Troubleshoot 147
- Troubleshooting Worksheet 148
- 303509-A Rev 00 C-5 149
- Troubleshooting Routers 150
- Cable Guide 150
- C-8 303509-A Rev 00 152
- 303509-A Rev 00 C-11 155
- C-12 303509-A Rev 00 156
- 303509-A Rev 00 C-13 157
- C-14 303509-A Rev 00 158
- Managing 163
- Remote Access Concentrators 163
- Using Command Line Interfaces 163
- Managing Remote 165
- Access Concentrators Using 165
- Command Line Interfaces 165
- C-22 303509-A Rev 00 166
- DVS0005A 167
- C-24 303509-A Rev 00 168
- Troubleshooting the LAC 169
- Troubleshooting the LNS 170
- C-32 303509-A Rev 00 176
- Glossary 177
- Glossary-6 303509-A Rev 00 182
- Tunnel Management 182
- System (TMS) 182
- Virtual Private 182
- Network (VPN) 182
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