Avaya Business Communications Manager - Interactive Voice Response Guide de configuration télécharger pdf (Page 59)

Chapter 3 Administering Interactive Voice Response 59

Interactive Voice Response Installation and Configuration Guide

The output appears in the Results area.

Using IVR Advanced Configuration

Use the Advanced Configuration tab on the Interactive Voice Response panel in Business Element

Manager to carry advanced IVR configuration actions. From the Advanced Configuration tab you

can transfer, from your Avaya BCM, files that require configuring, edit the files on a PC, then

transfer the files back to the Avaya BCM. The files that you can transfer and edit in this manner

can be found only in specific IVR folders.

If you must upload new configuration files to the Avaya BCM, you can transfer them to these

folders only.

Note: The “Done!” string always appears at the end of the Results area.

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Avaya Business Communications Manager - Interactive Voice Response Guide de configuration Page 59