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Avaya BCM Find Me/Follow Me Guide de l'utilisateur

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User Guide
Nortel Business Communications
Manager Find Me/Follow Me
Introduction
Find Me/Follow Me allows simultaneous ringing of up to five different external destinations.
Users and administrators can configure these destination numbers. You can configure Find
Me/Follow Me based on the time and day by configuring schedules. Using Find Me/Follow
Me, you can pick up a call either at your primary extension (your desk phone for example) or
at one of the five external destinations, such as a cell phone, your home phone, or another
phone. When you answer the call at one destination the other alerting calls are disconnected.
By doing this, the Find Me/Follow Me feature reduces the chance of missed calls. You can
then transfer the answered call back and forth between your desk phone and other devices in
your list of Find Me/Follow Me external destinations.
Navigation
• Find Me/Follow Me Fundamentals (page 1)
• Find Me/Follow Me Configuration (page 2)
• Find Me/Follow Me Operation (page 5)
Find Me/Follow Me Fundamentals
Find Me/Follow Me allows simultaneous ringing on up to five different external destination
numbers when a call is offered to your desk phone. This feature also allows you to transfer
answered calls between your desk phone and the FindMe/FollowMe destination device you
selected to transfer the call. Users and administrators can configure these destination numbers.
You can configure Find Me/Follow Me to always ring the specified destination numbers, or to
schedule them to ring based on the time and day. This allows you to answer an incoming call
from any of the specified external destination numbers, and reduces the chance of missing a
call. When you answer the call at one destination the other ringing calls are disconnected. You
can transfer the answered call back and forth between your desk phone and other devices in
your list of Find Me/Follow Me external destination numbers.
Find Me/Follow Me calls contain the prefix “>” on the Calling Line ID (CLID) information
(for example, >John Smith). If no CLID information is available, Find Me/Follow Me calls
appear as “FindMe FollowMe”. The following table illustrates the possible CLID displays
when a Find Me/Follow Me call is offered to an external destination number (for example, the
CLID display on a cell phone configured as an external destination):
Table 1
CLID name CLID number CLID passed to external
destinations
Available Available >Original_CLID_Name
Original_CLID_Number
Available Not Available >Original_CLID_Name
Not Available Available >Original_CLID_Number
Not Available Not Available FindMe FollowMe
.
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Résumé du contenu

Page 1 - Manager Find Me/Follow Me

User GuideNortel Business Communications Manager Find Me/Follow MeIntroductionFind Me/Follow Me allows simultaneous ringing of up

Page 2 - Logging on to Mailbox Manager

2 NN40010-118You can continue a Find Me/Follow Me call on any of the configured Find Me/Follow Me external destination numbers by pressing the Fi

Page 3 - Adding a schedule

3Nortel Business Communications Manager Find Me/Follow Me User GuidePrerequisites• You must have an assigned mailbox number.Procedure steps1 Bro

Page 4 - Procedure steps

4 NN40010-118Adding an external destinationYou can configure up to five external destination numbers for Find Me/Follow Me. You can configure Fi

Page 5 - Find Me/Follow Me Operation

5Nortel Business Communications Manager Find Me/Follow Me User GuideFind Me/Follow Me OperationAfter you have configured external destination nu

Page 6 - Disabling Find Me/Follow Me

6 NN40010-118• You must be using the primary set, or an alternate set (associated to an external destination number).• The current call must be a

Page 7

7Nortel Business Communications Manager Find Me/Follow Me User GuideProcedure steps1 Log onto your voice mail using your mailbox number and pass

Page 8 - NN40010-118

8 NN40010-118www.nortel.comCopyright 2009Sourced in CanadaDocument number: NN40010-118StandardVersion 01.02December 2009

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Voir le document Avaya BCM Find Me/Follow Me Manuel d'utilisateur
Avaya BCM Find Me/Follow Me Manuel d'utilisateur (14 pages)

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