Avaya BCM Voice Messaging manuels

Manuels d'utilisation et guides de l'utilisateur pour Équipement musical supplémentaire Avaya BCM Voice Messaging.
Nous fournissons des manuels en pdf 1 Avaya BCM Voice Messaging à télécharger gratuitement par type de document : Manuel d'utilisateur

Avaya BCM Voice Messaging Manuel d'utilisateur (169 pages)

marque: Avaya | Catégorie: Équipement musical supplémentaire | Taille: 1.30 MB |

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Table des matières

Set Up and Operation Guide

1

Contents

3

4 Contents

4

Contents 5

5

6 Contents

6

Contents 7

7

8 Contents

8

Contents 9

9

10 Contents

10

Section I - Getting started

11

Introduction

13

14 Introduction

14

Introduction 15

15

How this guide is organized

16

Symbols and conventions

16

What appears on the display

16

Prerequisites

16

18 Introduction

18

Voice Messaging for use

19

Ending a session

26

Interrupting a voice prompt

26

Greeting Tables

32

Recording a Company Greeting

35

Setting up a Greeting Table

35

Messaging

39

Enabling Touchtone Gate

41

Setting the Operator Status

43

Setting the Business Status

44

Section IV - Mailboxes

49

Overview of Mailboxes

51

Tools and materials

52

Terms and definitions

53

Class of Service

54

Default values

55

Messaging Classes of Service

55

Mailbox Overrides

56

Overview of Mailboxes 57

57

58 Overview of Mailboxes

58

Overview of Mailboxes 59

59

60 Overview of Mailboxes

60

System Administrator

61

Controling volume

67

Delivery Options

67

1234567 403

72

72

Creating Mailboxes

73

74 Creating Mailboxes

74

Creating Mailboxes 75

75

Guest Mailboxes

77

78 Creating Mailboxes

78

Information Mailboxes

79

80 Creating Mailboxes

80

Changing mailbox options

81

Changing the mailbox options

82

Deleting a mailbox

83

Mailbox Administration Tasks

85

About the passwords

86

Setting up Outbound Transfer

88

Broadcast and Group messages

89

Caller ID (CLID)

95

Mailbox Feature Codes

97

98 Mailbox Feature Codes

98

Press a button

98

Programmed

98

Leave a Message

99

Open Mailbox

99

Operator Status

100

Transfer to Mailbox

100

Interrupt a Message

101

Call Record

101

How CCR works

104

About the CCR Tree structure

107

Transfer

109

Overview

110

Adding a Menu sub-node

113

Adding a Mailbox node

115

Adding a Transfer

116

Saving a CCR Tree

118

Enabling a CCR Tree

118

Testing a CCR Tree

119

Saving a CCR Tree to a file

120

Disabling a CCR Tree

121

Changing the Home node menu

121

Changing a Sub-node

121

Moving a node

122

Deleting a menu

122

Deleting a Tree

122

Section VI - Maintenance and

124

Troubleshooting

124

Directory Report

127

Numeric Mailbox Report

127

System Group List Report

127

Mailbox Activity Report

127

Caller ID (CLID) Report

128

Dialing Translation Report

128

Alarm Report

128

Custom Call Routing Report

128

System Configuration Report

129

Operating trouble

133

Section VII - Appendices

136

Appendix A: Dialing

138

Translation

138

Setting the Dialing

141

Translation Parameters

141

Building a Dialing

142

Translation Table

142

Deleting a Dialing

143

Translation Table entry

143

Attendant

144

Ringing Answer Button

145

The central receptionist

146

The Costume Room

147

The managers

149

Feature Compatibility

150

Glossary

154

Glossary 163

162

User Mailboxes

162

Voice Prompts

162

Workspace

162

164 Glossary

163

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