Avaya BCM MSC FRU Replacement Process Manuel d'utilisateur

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Media Services Card replacement
Business Communications Manager
MSC FRU replacement process
P0607273 03
The procedures in this document replace the procedures in your Business Communications
Manager (BCM) installation and maintenance guide to remove, replace, and configure the
media services card (MSC) field replaceable unit (FRU). These procedures help you correctly
set up the system to receive a new MSC and to download the correct operating files from the
system hard disk.
The procedures to prepare the system for maintenance, and to remove and replace the base
function tray, are the same procedures as found in your installation and maintenance guide.
Equipment note: BCM200/BCM400
Most internal diagrams in this document show the BCM200 hardware configuration. The
BCM400 base function tray is the same. One exception is that the BCM400 MSC has space for
four processor expansion cards (PECs), whereas the BCM200 supports a maximum of two.
The procedure to remove and replace the tray and the MSC is the same for both models. Any
differences are noted where appropriate,
Addendum contents
This addendum contains the following sections. Ensure that you follow each section in
sequence.
Process Map: Installing a new media services card for BCM 3.x on page 2
Process Map: Installing a new media services card for BCM 4.0 on page 3
Before you start on page 4
A. Preparing the system for maintenance on page 5
B. Removing the base function tray on page 5
C. Removing the MSC on page 8
D. Performing service configuration commands on page 9
E. Installing the new MSC on page 10
F. Replacing the base function tray on page 11
G. Uploading the MSC software for BCM 3.x on page 13
H. Loading the MSC software for BCM 4.0 on page 16
I. Restoring the system to operation on page 17
Warning: Only qualified personnel must perform these procedures. Failure to
follow these steps in sequence to replace an MSC results in an inoperable system.
Ensure that all procedures performed on the hardware occur in a static safe
environment.
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Résumé du contenu

Page 1 - Addendum contents

Media Services Card replacementBusiness Communications ManagerMSC FRU replacement processP0607273 03The procedures in this document replace the proced

Page 2

10 MSC FRU replacement processNN40010-315 Media Services Card replacement7 Type 8 (Restart the system), and then press <Enter>.8 At the restart

Page 3

MSC FRU replacement process 11Media Services Card replacement NN40010-3157 Ensure the lancet tab on the MSC PCI bracket aligns correctly with the la

Page 4 - Before you start

12 MSC FRU replacement processNN40010-315 Media Services Card replacementFigure 7 Install the WAN card 4 Position the PCI cover plate on the front

Page 5

MSC FRU replacement process 13Media Services Card replacement NN40010-3158 Install the base function tray latch screws. (Figure 9)Figure 9 Install

Page 6 - 6 MSC FRU replacement process

14 MSC FRU replacement processNN40010-315 Media Services Card replacementThe Platform Initialization Menu appears.6 Type 2 (MSC Upload Menu), and pre

Page 7

MSC FRU replacement process 15Media Services Card replacement NN40010-3158 Enter the number for the core software option appropriate to your region,

Page 8 - C. Removing the MSC

16 MSC FRU replacement processNN40010-315 Media Services Card replacement11 Type 2, and press <Enter> to select Set service startup to Auto.12

Page 9

MSC FRU replacement process 17Media Services Card replacement NN40010-3156 Configure the Cold Reset Telephony attributes and check the Force MSC dow

Page 10 - E. Installing the new MSC

18 MSC FRU replacement processNN40010-315 Media Services Card replacement• Backing up BCM settings for BCM 4.0 on page 20• Restoring BCM settings for

Page 11

MSC FRU replacement process 19Media Services Card replacement NN40010-31510 In the Report File Name box, type a report name for this backup.This rep

Page 12

2 MSC FRU replacement processNN40010-315 Media Services Card replacementProcess Map: Installing a new media services card for BCM 3.xWarning: Protect

Page 13

20 MSC FRU replacement processNN40010-315 Media Services Card replacementBacking up BCM settings for BCM 4.0Performing an immediate backupYou can per

Page 14 - Figure 10 BCM 3.0 Main Menu

MSC FRU replacement process 21Media Services Card replacement NN40010-3154 Click Backup.The Backup window appears.5 In the Optional Components table

Page 15 - Figure 14 BCM 3.7

22 MSC FRU replacement processNN40010-315 Media Services Card replacement5 In the Optional Components table, select or clear the check box for each c

Page 16 - Performing a cold reset

MSC FRU replacement process 23Media Services Card replacement NN40010-3155 Click Backup.The Backup window appears.6 In the Optional Components table

Page 17 - Appendix

24 MSC FRU replacement processNN40010-315 Media Services Card replacement4 Configure the FTP Server attributes.5 Click Backup.The Backup window appea

Page 18 - Starting BRU for BCM 3.x

MSC FRU replacement process 25Media Services Card replacement NN40010-315Restoring BCM settings for BCM 4.0Restoring dataYou can restore data from t

Page 19

26 MSC FRU replacement processNN40010-315 Media Services Card replacement8 Click OK. To restore data from your personal computer1 In the task panel,

Page 20

MSC FRU replacement process 27Media Services Card replacement NN40010-3154 Configure the Restore from Network Folder attributes.A window appears and

Page 21

28 MSC FRU replacement processNN40010-315 Media Services Card replacement8 Click Yes to proceed.A progress window appears. When the operation is comp

Page 22

MSC FRU replacement process 29Media Services Card replacement NN40010-3154 Configure the Restore from SFTP Server attributes.A window appears and di

Page 23

MSC FRU replacement process 3Media Services Card replacement NN40010-315Process Map: Installing a new media services card for BCM 4.0Warning: Protec

Page 24

30 MSC FRU replacement processNN40010-315 Media Services Card replacement

Page 25 - To restore data from the BCM

4 MSC FRU replacement processNN40010-315 Media Services Card replacementBefore you startThe following list contains items you need to know or tasks y

Page 26

MSC FRU replacement process 5Media Services Card replacement NN40010-315After you finish the procedure• Use BRU to restore the system telephony data

Page 27

6 MSC FRU replacement processNN40010-315 Media Services Card replacement4 Grasp the base function tray latches and partially remove the base function

Page 28

MSC FRU replacement process 7Media Services Card replacement NN40010-3156 Carefully remove the base function tray from the platform base chassis to

Page 29

8 MSC FRU replacement processNN40010-315 Media Services Card replacementC. Removing the MSCThis procedure describes how to safely remove the existing

Page 30

MSC FRU replacement process 9Media Services Card replacement NN40010-315D. Performing service configuration commands1 Replace the base function tray

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