Avaya R2 Guide de l'utilisateur Page 19

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1
BCMS Vu Software 1-1
Introduction 1
BCMS Vu Software 1
BCMS Vu is a graphical user interface software application that monitors the status
and performance of a call center. It uses data collected in the Basic Call
Management System (BCMS) on a DEFINITY ProLogix or DEFINITY G3V4, R5,
or later, or a DEFINITY ONE system.
This chapter describes the benefits and features of the BCMS Vu software. It
includes the following topics:
Features of BCMS Vu software
Benefits of BCMS Vu software
When to use BCMS Vu software
Differences between Release 2 and Release 1 of BCMS Vu software
Differences between Release 2, Version 1 and Release 2, Version 2 of
BCMS Vu software
Differences between Release 2, Version 2 and Release 2 Version 3 of
BCMS Vu software
Operating environment
Software restrictions
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