Avaya IVR Guide de configuration télécharger pdf (Page 28)

28 Chapter 2 Installing Interactive Voice Response

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Installing the client database software

If your scripts use remote databases refer to the Business Communications Manager -Interactive

Voice Response Integration Supplement for how to install client database software.

To find Interactive Voice Response guides

1 On the Unified Manager main page, click the Documentation button.

The Documentation, Product Overview & Tips page appears.

2 Click the Documentation button.

Adobe Acrobat starts and the Business Communications Manager documentation screen

appears.

3 From the list, select the language you want to view documentation in.

The technical and User Documentation page appears.

4 Click the Applications heading.

The Applications page appears.

5 Under the Interactive Voice Response heading, click the link for the guide you want to

access.

The pdf of the guide appears.

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Avaya IVR Guide de configuration Page 28