Avaya BCM 2.0 TSP Server Guide de configuration télécharger pdf (Page 37)

P0911957 Issue 01 Enterprise Edge 2.0 TSP Configuration Guide

Glossary

List of acronyms

CTI

Computer Telephony Integration

TAPI

Telephony Application Programming Interface

Glossary terms

Computer Telephony Integration

A set of hardware and software components that allows computers to access and

control telephones.

TAPI service provider

A set of commands developed by the telephone manufacturer that interprets TAPI

commands into a form that is understood by the telephone system.

Telephony Application Programming Interface (TAPI)

A set of programming tools developed by Microsoft that provides a standard set of

commands used to control any telephone. For most telephone systems, a TAPI

service provider is required to use TAPI.

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Avaya BCM 2.0 TSP Server Guide de configuration Page 37