Avaya VoIP Monitoring Manager Release 3.0 Configuration Manuel d'utilisateur télécharger pdf (Page 20)

Using Avaya VoIP Monitoring Manager

20 Avaya VoIP Monitoring Manager Release 3.0 Configuration

Searching for Endpoints

You can search for endpoints active in the past or between a date range. You can also use the

Advanced Search options to narrow the search based on phone number, SIP user name,

network addresses, or QoS value. Once you have completed your search, the Results List

provides a list of endpoints. You can then select an endpoint from the Results List to view QoS

data for that endpoint in a report format.

To run a search, perform the following steps:

1. Perform one of the following steps:

● Select Edit > Search.

● Click Search on the Endpoint pane.

2. From the Search dialog box, click the drop down arrow to select a time period to search for

active endpoints. The default is 1 minute, but you can select hours, days, weeks or months.

3. If you want to select a date range of active endpoints, click From and then click the

calendar(s) drop down arrow to open the calendar.

4. From the calendars, select the start (From) and end date (To) of the range. You can select

hours, minutes, seconds, and AM/PM.

5. Click Search.

The Results List provides a list of endpoints. Select an endpoint to view its report.

Viewing Reports

You can generate reports for endpoints and media gateways from the VoIP Monitoring Manager

Client.

There are two types of endpoint reports:

● Summary Reports

Summary Reports display the QoS data as a reading on a gauge. The needle on the gauge

shows the average values measured and the black inner arc shows the minimum and

maximum values measured.

● Detailed Reports

Detailed Reports show how the QoS values changes during the call and when this

occurred. The upper values on the Y-axis indicate unacceptable limits. Each point on the

line graph represents the maximum value since the last point displayed.

There are three types of media gateway reports:

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Avaya VoIP Monitoring Manager Release 3.0 Configuration Manuel d'utilisateur Page 20