Avaya MultiVantage Configuration Manager Release 1.0 Guide de configuration télécharger pdf (Page 21)

Avaya MultiVantage™ Configuration Manager Installation and Configuration 21

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Before you install Avaya MultiVantage™ Configuration Manager

(MCM), be sure that the computers you plan to install it on meet

the requirements listed in "System Requirements" on page 17.

MCM requires a functioning LAN to operate. The instructions in

this section assume that your LAN is fully operational and that all

MCM computers can ping each other.

In addition, to install MCM server software, you must have a Red

Hat Linux login with Administrator privileges, and to install the

MCM client shortcut, you must have Windows Administrator

privileges.

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If your company has a support agreement with Avaya, then you

need to install a modem on the Linux server. This enables Avaya

service personnel to remotely troubleshoot and correct problems.

If you ever need remote Avaya support for MCM, complete the

following steps:

1. Install a modem on the Linux server.

2. Contact Avaya’s Technical Service Center (TSC).

From the US, dial: 1 800 242 2121. From outside the US,

contact your Avaya representative or dealer.

3. Give the TSC the phone number that they should use to

access the modem that is connected to your MCM server.

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Avaya MultiVantage Configuration Manager Release 1.0 Guide de configuration Page 21