Avaya 1120E Guide de l'utilisateur

SIP Firmware Release 2.0 for IP Phone 1120EUser GuideTitle page

Contents10Accessing the system menu . . . . . . . . . . . . . . . . . . . . . . . . . 205Checking for updates . . . . . . . . . . . . . . . . . . . .

Receiving a call100To delete a Call Decline Reason:To edit a Call Decline Reason:1. Press the Up/Down navigation key to scroll through and highlight t

Receiving a call101Ignoring an incoming callYou can terminate an incoming call alert without answering the call or sending a Decline Call reason by pr

Receiving a call102you press the Goodbye fixed key, the current call disconnects. Press the Ignore Context-sensitive soft key to ignore the incoming c

The Address Book103The Address BookThe Address Book is a personal directory of contacts from which you can make a phone call or send an Instant Messag

The Address Book104To view information about a contact use the navigation button to highlight a name and press the View Context-sensitive soft key. Th

The Address Book105You can also access the Address Book while on an active call and initiate a new call. The IP Phone 1120E automatically places the a

The Address Book106Adding a contact to your Address BookYou can add a new contacts to the Address Book of the IP Phone 1120E.To add a contact to your

The Address Book107NextBack4. Use the dialpad to enter a phone number or SIP address (URI) for the new contact.5. Press the Next Context-sensitive sof

The Address Book108Editing a contact in your Address BookTo edit a contact in your Address Book:View1. Press the Directory fixed key. ORPress the View

The Address Book109NextBack5. Use the dialpad to enter the new name for the contact.6. Press the Next Context-sensitive soft key to continue.ORPress t

Welcome11WelcomeYour IP Phone 1120E brings voice and data to your desktop. The IP Phone 1120E connects directly to a Local Area Network (LAN) through

The Address Book110YesNoBack9. Do one of the following to complete the entry:—Press the Yes Context-sensitive soft key to designate the contact as a f

The Address Book111To delete a contact from your Address Book:View1. Press the Up/Down navigation key to highlight the contact you want to delete and

The Address Book112Copying information to the Address BookTo copy information from the Call Inbox or the Call Outbox screen to the Address Book use th

The Address Book113abc3. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters.NextBack4. Use the dialpad t

The Address Book114Searching for a contact in the Address BookWhen you access the IP Phone 1120E Address Book you can perform a search for a contact u

The Address Book115Use the following procedure to change the method the 1120E uses to search.Using the Search feature in the Address BookTo search for

The Address Book116The first entry in the Address Book that begins with the letter d appears.• Name Search - To search for a specific name in your per

The Address Book117Using the Search featureYou can search for a contact that is in your IP Phone 1120E Address Book (Local Search) or for a contact in

The Address Book1184. Use the dialpad to enter the search information for the contact.SearchBack5. Press the Search Context-sensitive soft key.orPress

The Address Book119SearchExit7. When a search result is not successful, you can do one of the following:— Press the Search Context-sensitive soft key

Welcome12Basic featuresYour IP Phone 1120E supports the following features:• four user-defined feature keys with labels and indicatorsAttention: The I

The Address Book120Using Global SearchTo perform a Global Search for a contact :Servcs1. Press the Services fixed key. ORPress the Servcs Context-sens

The Address Book121OkBack5. Press the Ok Context-sensitive soft key. OR Press the Back Context-sensitive soft key to return to the previous menu.Atten

The Address Book122SearchBack— Press the Search Context-sensitive soft key to start a new search.— Press the Back Context-sensitive soft key to return

Call Inbox123Call InboxWhile your IP Phone 1120E is active, all incoming calls are saved in your Call Inbox. You can view the following details about

Call Inbox124Accessing the Call InboxYou can access the Call Inbox and initiate a call when the phone is:• Idle (See “Initiating a call from the Call

Call Inbox125ViewMissed3. Do one of the following:— To view the details of a highlighted call, press the View Context-sensitive soft key. (See “Viewin

Call Inbox126Viewing the details of a call in the Call InboxTo view details of a call in the Call Inbox:SavePrevNextBack1. When you view the details o

Call Inbox127Managing missed callsWhen you do not answer incoming calls, the number of new calls appears on the IP Phone 1120E LCD screen. For example

Call Inbox128Initiating a call from the Call InboxTo initiate a call from the Call Inbox, Attention: If your service provider requires that a Director

Call Inbox1292. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Inbox.View3. To view details of the call, pre

Welcome13• headset jack with an On/Off key• USB port to support a keyboard or mouseAttention: Powered downstream 1.1-compliant USB hubs are supported,

Call Inbox130Deleting calls in your Call InboxWhen you delete calls from the Call Inbox, both missed calls and answered calls are deleted. When you vi

Call Inbox131Accessing the calls in your Call Inbox during a callTo access the calls in your Call Inbox during a call:1. Press the Up/Down navigation

Call Outbox132Call OutboxThe Call Outbox keeps a record of all outgoing calls made from your phone. You can add the contact details of the calls in yo

Call Outbox133Accessing the Call OutboxYou can access the Call Outbox and initiate a call when the phone is:• Idle (See “Initiating a call from the Ca

Call Outbox134Initiating a call from the Call OutboxAttention: If your service provider requires that a Directory Number (DN) be used to initiate a ca

Call Outbox135Deleting calls from your Call OutboxTo delete calls from your Call Outbox:View 3. To view details of the call, press the View Context-se

Call Outbox136YesAllUsrAllNo3. Select one of the following Context-sensitive soft keys:—Press the Yes Context-sensitive soft key to delete the highlig

Call Outbox137Viewing the details of a call in the Call OutboxTo view details of a call in the Call Outbox:SavePrevNextBack1. When you view the detail

Call Outbox138Accessing the calls in your Call Outbox during a call.To access the calls in your Call Outbox during a call:1. To access the calls in yo

Instant Messaging (IM)139Instant Messaging (IM)You can use your IP Phone 1120E to send and receive an Instant Message (IM). You can access and respond

Welcome14Telephone controlsAttention: Your IP Phone 1120E may have fixed keys with icons or with labels. This document presents both versions of the f

Instant Messaging (IM)140Figure 20: Instant Message pop-upWhen an IM pop-up appears you can do the following:• Press the View Context-sensitive soft k

Instant Messaging (IM)141Configuring Instant Messaging pop-upsTo enable or disable automatic pop-up of a new IM:Configuring IM audible alertYou can co

Instant Messaging (IM)142Composing an Instant MessageWhen you compose an IM, enter the address of the recipient and then enter the message. When you r

Instant Messaging (IM)143Instant Message Inbox/OutboxThe IM Inbox contains a list of all incoming and outgoing Instant Messages. You can filter the IM

Instant Messaging (IM)144Accessing Instant MessagesTo access and view the contents of the Instant Message Inbox/Outbox:Msgs1. Press the Msgs Context-s

Instant Messaging (IM)145Viewing the content of an Instant MessageWhen you view the content of an Instant Message, you can do the following:• Reply to

Instant Messaging (IM)146Initiating a call from an Instant MessageAttention: If your service provider requires that a Directory Number (DN) be used to

Instant Messaging (IM)147Deleting an Instant MessageTo delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox complete the

While on an active call148While on an active callYou can use the following features during an active call:• “Making a new call” on page 148• “Placing

While on an active call149Initiating a call using the Action Context-sensitive soft keyTo initiate a call by using the Action Context-sensitive soft k

Welcome15Use the Enter key, at the center of the Navigation Key Cluster, to select menu items or to confirm changes.Attention: The Enter key duplicate

While on an active call150Placing a call On HoldUse the Hold feature when you are talking to one contact and want to perform another action, such as a

While on an active call151To retrieve a call on hold: Multiple calls On HoldWhen you have more than one call on hold, use the navigation key to highli

While on an active call152Figure 22: Secondary (Inactive) call highlightedTo access a call on hold when multiple calls are on hold:1. Press the Up/Dow

While on an active call153To make a call on hold the active call:Using 3-way callingWhen you have more than one call and you want to join those calls

While on an active call154To activate the 3-way Call feature:Figure 23: 3-way Call Attention: If you receive a new call during a 3-way call, you can a

While on an active call155Setting up a conference callWhen you want to invite three or more callers to a call, you can set up a conference call using

While on an active call156To join a call to an existing conference call:Transferring a callAttention: When more than one call is on hold the call you

While on an active call157SelectBack3. Press the Select Context-sensitive soft key to transfer the call.ORPress the Back Context-sensitive soft key to

While on an active call158To transfer a call to Voice Mail:YesNoBackThe IP Phone 1120E prompts you with the following question, Consult with party?.7.

While on an active call159Attention: The Transfer to Voice Mail feature is not available for all call servers. Contact your system administrator or se

Welcome16When you receive a voice message, the red Visual Alerter/Message Waiting Indicator lights. Also, when the ringer sounds, this indicator flash

While on an active call160call from another phone. Using Park Call does not tie up a line, since it is held on the call server.Attention: The Park Cal

While on an active call1613. Use the Dialpad to enter the user’s name to whom you are parking the call.ParkClearBack4. You can do one of the following

While on an active call162Retrieving a Parked CallYou must have the retrieval code to retrieve a parked call from the server. You can retrieve a parke

Additional features163Additional featuresYou can use the following additional features:• “Using the Friends feature” on page 163• “Feature Keys” on pa

Additional features164Accessing your Friends listTo check the online status of a friend on your list:FriendsView1. Press the Directory fixed key and p

Additional features165To initiate a call to a friend on the Friends list:FriendsView1. Press the Directory fixed key and press the Friends Context-sen

Additional features166To send an IM to a friend on the Friends list:FriendsView1. Press the Directory fixed key and press the Friends Context-sensitiv

Additional features167Editing information about a friendTo edit your Friends list:SendBack5. Use the dialpad to enter the text of the message.6. Press

Additional features168Edit2. Press the Up/Down navigation key to highlight the friend you want to edit and press the Edit Context-sensitive soft key.a

Additional features169Feature KeysUse the Feature Key option to configure the feature keys on IP Phone 1120E and the IP Phone 1100 series Expansion Mo

Welcome17Press the Quit key to cancel a current on-screen operation or to exit the menu.Attention: Pressing the Quit key does not affect the status of

Additional features170Figure 25: Feature KeysThe following figure shows the feature key numbering for 3 Expansion Modules. Figure 26: Feature key numb

Additional features171Feature key programmingTo access the Program Key screen:Four Context-sensitive soft keys are available:• View - accesses the fea

Additional features172To view feature key details1. To select a feature key to view, do one of the following:— Press the Up/Down navigation key to hig

Additional features173Figure 27: Feature key detailsThe Program Key screen displays:• Key: programmed feature key number• Label: label used for the fe

Additional features174Attention: If you to try to view a feature key that is not programmed the IP Phone displays the message: Program Key Not Availab

Additional features175Figure 28: Edit feature key screenTo modify a feature key:Modify1. Press the Modify Context-sensitive soft.The Select Service sc

Additional features1762. Press the Up/Down navigation key to highlight one of the following feature key services:— Speed Dial— Call Forward— Do Not Di

Additional features177To program a Speed Dial feature key:NextBack5. Use the dialpad to enter the label for the feature key.6. Press the Next Context-

Additional features178To program a Call Forward feature key:OkCancel2. Press the Ok Context-sensitive soft key to confirm the entry and move to the ne

Additional features179To program a Do Not Disturb feature key:To program a Send IM feature key:FinishClearBack2. Press the Finish Context-sensitive so

Welcome18The keys on either side of the LCD display area are User-defined Feature Keys, with labels on the LCD. The system administrator may reserve s

Additional features180To program a Presence feature key:2. Use the Dialpad to enter a SIP address.FinishCancel3. Press the Finish Context-sensitive so

Additional features1813. You can choose a more detailed message for other users to see, or you can select None if you do not want to give additional i

Additional features182Remove a programmed feature keyTwo methods are available to remove a feature key:1. Use the Edit Context-sensitive soft key (pag

Additional features183Feature key autoprogrammingThe feature key autoprogramming provides the user with the ability to cause the phone to detect all u

Additional features184Autoprogramming feature keysTo autoprogram feature keys: .Prefs1. Press the Prefs Context-sensitive soft key, select Feature Opt

Additional features185To remove all programmed feature keys by using the Bulk Context-sensitive soft key:SelectBack5. Press the Select Context-sensiti

Additional features186YesNo4. Press the Yes Context-sensitive soft key to confirm the removal of all the feature keys. OR Press the No Context-sensiti

Additional features187To remove individual programmed feature keys using the Bulk Context-sensitive soft key:BulkBack1. Press the Bulk Context-sensiti

Additional features188Creating a feature key using the Copy keyYou can create a feature key for Speed Dial, Call Forward, or Send IM by pressing the C

Additional features189To designate a feature key by using the Copy key:1. Open your Address Book, Call Inbox, or Call Outbox, highlight the entry you

Welcome19Telephone displayYour IP Phone 1120E has three display areas:• The upper display area provides line and feature key status.• The middle displ

Additional features190Using Call ForwardUse the Call Forward feature to direct incoming calls to an alternate destination. You can continue to make ca

Additional features191Attention: Not all service providers display forwarded calls as described above. Contact your system administrator or service pr

Additional features192When you forward your calls to another user or phone you have the option to program the IP Phone 1120E to remind you that incomi

Additional features193To forward your calls or change the number where calls are forwarded:To deactivate Call Forward:Servcs1. Press the Servcs Contex

Additional features194Setting the phone to Do Not DisturbUse Do Not Disturb to automatically block all incoming calls. When you activate this feature,

Additional features195To disable Do Not Disturb:DisableBack5. Press the Disable Context-sensitive soft key to release the phone from Do Not Disturb. O

Additional features196Setting a Presence stateSet a presence state to enable other users to see information about your availability. You can select fr

Additional features197You can choose a more detailed message for other users to see, or you can select None if you do not want to provide additional i

Additional features198Adding a new Presence state messageTo add a new Presence state message:SelectAddBack6. Do one of the following:— Press the Selec

Additional features199Configuring Privacy settingsYou may want to restrict caller information coming to the phone or caller information leaving the ph

Welcome20Context-sensitive soft keysYour IP Phone 1120E has four Context-sensitive soft keys beneath the LCD screen. The Context-sensitive soft keys a

Additional features2002. Press the Up/Down navigation key to highlight one of the following: — None (no restriction)— Name (restricts only the name)—

Additional features201Outgoing call privacyTo restrict the information for outgoing calls from your phone, configure the Outgoing Call Privacy setting

Additional features202Multiple Appearance Directory NumberMultiple Appearance Directory Number (MADN), also known as Bridge Line Appearance, and using

Additional features203Figure 30: MADN SCA shared line not activeFigure 31: MADN SCA shared line active

Advanced features204Advanced featuresThe following chapter describes the following advanced features:• “Viewing the phone information” on page 204• “A

Advanced features205Attention: You can not make any changes to the setting from this menu.To view information about the USB port press the USB Context

Advanced features206Checking for updatesTo check for the latest firmware update for your IP Phone 1120E:Switching the proxyWhen you switch proxy, you

Advanced features207abc2. Press the abc/123 Context-sensitive soft key to toggle between alphabetic or numeric input.3. Use the dialpad to enter your

Advanced features208 7. Press the Domains Context-sensitive soft key to change the current domain.ORPress the Done Context-sensitive soft key to keep

Advanced features209Resetting the phoneUse this feature to reset the phone without unplugging the power cable. To reset the IP Phone 1120E:Servcs1. Pr

Welcome21ServcsPress the Servcs Context-sensitive soft key to access the following features: 1. Search - use to search in the local directory (persona

Advanced features210Erasing the user dataThe IP Phone 1120E stores user files that you may eventually want to delete. These files include:1. Profiles

Advanced features211To delete a user profile:OkBack4. Press the Ok Context-sensitive soft key.ORPress the Back Context-sensitive soft key to return to

Advanced features212To delete a sound file:DeleteBack2. Choose one of the following:— Press the Delete Context-sensitive soft key to delete the highli

Advanced features213To delete a language file:To delete the system file without deleting the user profile:1. Press the Up/Down navigation key to highl

Advanced features214To delete all files:Network menuPrimarily, the system administrator is the only person authorized to access the network menu and t

Advanced features215To access the Network menu: Prefs1. Press the Services fixed key twice quickly. OR Press the Prefs Context-sensitive soft key, sel

Visual indicators216Visual indicatorsThe IP Phone 1120E uses visual indicators or cues to indicate incoming calls and messages. The display icons on t

Visual indicators217Instant MessagingNew, UnreadReadReplied toInboxIncoming Call AnsweredIncoming Call, Missed, NewIncoming Call, Missed, ReviewedPres

Visual indicators218Visual Alerter/Message Waiting IndicatorsThe red LED light at the top right of the phone lights to indicate incoming calls or when

Terms you should know219Terms you should know3-way CallThe 3-way Call feature joins two calls on your phone into one 3-way call. You and the other two

Welcome22MsgsPress the Msgs Context-sensitive soft key to access the following features:1. Voice Mail - use to call voice mail number.2. Instant Messa

Terms you should know220Category 5e (Cat5e)Most Cat5 cable manufactured after 1996 also supports 1000BaseT (GigE) installations, and is designated Cat

Terms you should know221Expansion ModuleThe Expansion Module is a hardware accessory that connects to the IP Phone and provides additional line appear

Terms you should know222Message/InboxThis is a fixed key on your IP Phone 1120E that connects to your Call Inbox.Multiple Appearance Directory Number

Terms you should know223Ringback/ring toneThis is a sound indicating that a call you make is ringing at its destination.Shift/Outbox This is a fixed k

Terms you should know224

Index225IndexSymbols# Ends Dialing 47Numerics3-way calling 153Aabc/123 key 45Action key 25, 149Active Call features 148Address Book 63, 103Advance sys

Index226GGlobal Search 120Goodbye key 15, 29HHandsfree (Speaker) key 14Handsfree calling 83Headset key 15Hold key 15, 150IIgnoring a call 101Inbox key

Index227179Servcs (Services) key 21, 25Services key 16SIP (Session Initiated Protocol) 11Speed Dial feature key 190Speed Dial feature key program-ming

Index228

Welcome23PrefsPress the Prefs Context-sensitive soft key to access the following menu items:1. Display - use to adjust the display settings of the LCD

SIP Firmware Release 2.0 for IP Phone 1120EUser GuideCopyright © 2008 Nortel Networks. All rights reserved.LEGAL NOTICEWhile the information in this d

Welcome24In-call Context-sensitive soft keysWhen you are in an In-call session, the menu items shown in the following figure are accessible by using t

Welcome25Context-sensitive soft keys to access screen menu items during an in-call sessionAction Press the Action Context-sensitive soft key to access

Welcome26AudioPress the Audio Context-sensitive soft key to access the following features:1. Change Audio Settings - use to adjust the audio quality b

Welcome27Navigation keysTo easily navigate within the many menus of your IP Phone 1120E, you should become familiar with a few important navigation ke

Welcome28Navigation Key ClusterPress the left side of the Navigation Key Cluster to erase a character (backspace) when you enter and edit text.Press t

Welcome29Using a USB MouseThe IP Phone 1120E is equipped with a USB port to which you can connect a USB mouse. You can use the USB mouse to activate C

Revision history3Revision history September 2008Standard 03.05. This document is up issued to support corrections to graphics and technical inforamati

Welcome30Available IP Phone 1120E call featuresThe IP Phone 1120E is designed to be supported by various call servers. The specific call server to whi

Regulatory and safety information31Regulatory and safety informationThis equipment has been tested and found to comply with the limits for a Class B d

Regulatory and safety information32• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipm

Regulatory and safety information33Table 2 lists Safety compliance for various jurisdictions.European Community EN 55022 Class B Emissions: Informati

Regulatory and safety information34Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68This equipment complies with the CE Marking requ

Using your IP Phone 1120E35Using your IP Phone 1120EAfter you familiarize yourself with the IP Phone 1120E features, you can start to use the IP Phone

Using your IP Phone 1120E36Before you beginCAUTIONDamage to EquipmentDo not plug your IP Phone 1120E into a regular telephone jack. This results in se

Using your IP Phone 1120E37Connecting the ComponentsThe following figure shows the connections on the IP Phone 1120E.Figure 6: IP Phone 1120E connecti

Using your IP Phone 1120E38“Connecting the handset” on page 40“Connecting the headset (optional)” on page 41“Connecting the LAN ethernet cable” on pag

Using your IP Phone 1120E39Removing the stand coverTo access the cable routing tracks and attach cables, you must remove the stand cover. Pull upward

Revision history4

Using your IP Phone 1120E401. To connect the adapter to the AC adapter jack on the bottom of the phone, form a small bend in the cable. 2. Thread the

Using your IP Phone 1120E41the stand base marked with the symbol + as shown in Figure 8 on page 39.Connecting the headset (optional)If you have a head

Using your IP Phone 1120E42Installing additional cablesIf applicable, you can plug in an optional USB device such as a USB mouse or a USB keyboard. Co

Using your IP Phone 1120E43Method A: 1. Press the wall-mount lever, and pull the phone away from the stand, as shown in the following figure. 2. Use t

Using your IP Phone 1120E44Method B: 1. Attach the 15-cm (6-inch) CAT5e cable. 2. Position the stand over the mounting rivets, and slide the phone dow

Using your IP Phone 1120E45when entering Instant Messages (IMs), SIP addresses, and entries to such things as your Address Book and Feature Key labels

Using your IP Phone 1120E46one you need. For example to enter a question mark (?), press the number 1 key eight times. Table 3: Alphanumeric characte

Using your IP Phone 1120E47Attention: No letters are associated with the 0 key.Enabling and disabling the # Ends Dialing featureYou can enable the IP

Using your IP Phone 1120E48To disable the # Ends Dialing feature perform the following steps:Prefs1. To turn off # Ends Dialing, press the Prefs Conte

Using your IP Phone 1120E49Setting the dialpad to alphanumeric dialingYou can set the dialpad of the IP Phone 1120E to alphanumeric as the default. Th

Contents5ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Basic features . . . . . . . . . . . . .

Using your IP Phone 1120E50Entering text using the USB keyboardYou can use a USB keyboard when connected to the USB port of your IP Phone 1120E to ent

Using your IP Phone 1120E51F7 Volume DownF8 Volume UpF9 MuteF10 HoldF11 HeadsetF12 HandsfreeBreak Goodbye (Release)Backspace Left arrow of Navigation

Accessing the IP Phone 1120E52Accessing the IP Phone 1120E Normally you need a log on ID and a password to log on to a server with your IP Phone 1120E

Accessing the IP Phone 1120E53Attention: The system automatically logs you back on after a power outage or firmware upgrade. This feature is a network

Accessing the IP Phone 1120E54Changing the domain Edit1. Choose one of the following:— Press the Domains Context-sensitive soft key to change the curr

Accessing the IP Phone 1120E55Selecting a languageYour IP Phone 1120E has the capacity to operate using other languages, such as French. The system ad

Accessing the IP Phone 1120E56SelectBack3. Choose one of the following:— Press the Select Context-sensitive soft key to change the language to the hig

Accessing the IP Phone 1120E57Entering your user login and passwordYou need to log on to your IP phone when you first install and boot your IP phone a

Accessing the IP Phone 1120E584. Enter your password by using the dialpad.Attention: When you enter your password, the last character entered appears.

Accessing the IP Phone 1120E59Setting the duration of the loginWhen you enter your logon ID and password the Duration screen appears. You can enter th

Contents6Entering text using the telephone dialpad . . . . . . . . . . . . 45Enabling and disabling the # Ends Dialing feature . . . . . . 47Settin

Accessing the IP Phone 1120E60Timed logoffWhen you set a logon time other than permanent, the IP Phone 1120E prompts you when the logon time expires.T

Accessing the IP Phone 1120E61• Press the Release/Goodbye key to dismiss the logout prompt and switch to permanent login.Attention: If you press the R

Accessing the IP Phone 1120E62Your User ProfileYour User Profile contains your specific settings and data. You are prompted to create a User Profile t

Accessing the IP Phone 1120E63Creating a user profileTo create your User Profile during the logon process, press the New Context-sensitive soft key wh

Accessing the IP Phone 1120E64Figure 13: Logon confirmation screenLogging off from the IP Phone 1120ETo log off from the IP Phone 1120E complete the f

Accessing the IP Phone 1120E65 4. Press the Logout Context-sensitive soft key to complete the logout process. The phone returns to the User Login scre

Configuring the IP Phone 1120E66Configuring the IP Phone 1120EYou can adjust a few settings of the IP Phone 1120E to conform to the environment where

Configuring the IP Phone 1120E67Creating the idle screen text displayYou can create a text to display on the screen, while the phone is idle.To create

Configuring the IP Phone 1120E68Setting-up the Backlight ScreensaverTo set the amount of time the LCD screen remains backlit complete the following st

Configuring the IP Phone 1120E69Selecting a ring patternTo select the ring pattern for an incoming call: Prefs1. Press the Prefs Context-sensitive sof

Contents7Selecting the date and time format . . . . . . . . . . . . . . . . . . . . . 76Making a call . . . . . . . . . . . . . . . . . . . . . . . .

Configuring the IP Phone 1120E70Adjusting the volumeYou can adjust the volume of the IP Phone 1120E for the following:• Ring Volume• Handset Volume• H

Configuring the IP Phone 1120E712. To adjust the ring volume of an incoming call do one of the following:— Press the Left/Right navigation key.OR — Pr

Configuring the IP Phone 1120E72Adjusting the volume of the Handset, Headset, and Handsfree modeYou can adjust the volume for the handset, headset, an

Configuring the IP Phone 1120E73To adjust the headset volume: To adjust the handsfree mode volume: Prefs1. Press the Prefs Context-sensitive soft key,

Configuring the IP Phone 1120E742. To adjust the handsfree volume use one of the following methods:— Press the Left/Right navigation key to increase o

Configuring the IP Phone 1120E75Selecting a languageThe display is available in multiple languages. A maximum of five languages are accessible through

Configuring the IP Phone 1120E76Selecting the date and time formatSeveral date and time formats are available. Formats are based on the12-hour and 24-

Configuring the IP Phone 1120E77To select a time zone for the complete the following steps:PrefsChange1. Press the Prefs Context-sensitive soft key, s

Configuring the IP Phone 1120E78To select a time format complete the following steps:PrefsChange1. Press the Prefs Context-sensitive soft key, select

Making a call79Making a callThis section describes the methods you can use to make a call. You can make a call from your IP Phone 1120E using any of t

Contents8Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . .

Making a call80Making a call using off-hook dialingTo make a call using off-hook dialing complete the following steps: Chad1. Make a call by using o

Making a call81RedialVMail Alex— Press the Redial Context-sensitive soft key to dial the last dialed number.Attention: The Redial Context-sensiti

Making a call82Making a call using on-hook dialingYou can make a call by using on-hook dialing. Enter the SIP address or phone number before going off

Making a call83Using handsfree callingWhile on an active call, you can switch between the handset and handsfree mode.To discontinue a handsfree call:T

Making a call84To switch from the handset mode to handsfree mode:To use a headset:To switch from handsfree to headset:Using Call SubjectsYou have the

Making a call85subject from a list you create (See “Managing Call Subjects” on page 88), or you can create a new subject.Attention: The Call Subject f

Making a call86To create a new call subject while initiating a call:4. Use the dialpad to enter the Call Subject. NextBack5. Press the Next Context-se

Making a call87SaveBack4. Use the dialpad to enter the new Call Subject for the contact.5. Press the Save Context-sensitive soft key to save the new C

Making a call88Managing Call SubjectsYou can create a list of Call Subjects to have ready to use when you initiate a phone call. The number of Call Su

Making a call89Deleting a Call SubjectTo delete a Call Subject with the phone in the idle state complete the following steps:5. Choose one of the foll

Contents9Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Placing a call On Hold . . . . . . . . . . . .

Making a call90Editing a Call SubjectTo Edit a Call Subject with the phone in the idle state complete the following steps: 4. Choose one of the follow

Making a call915. Use the dialpad to edit the Call Subject.6. Choose one of the following:— Press the Save Context-sensitive soft key to confirm the c

Receiving a call92Receiving a callWhen you receive a call, you are typically notified by the alerting ring, and the incoming caller’s identification a

Receiving a call93Answering an incoming callTo answer an incoming call use any of the following methods:Redirecting an incoming callWhen you receive a

Receiving a call94To redirect an incoming call by using the dialpad:To redirect a call by using the Address Book, Call Inbox, or Call Outbox:Redrct1.

Receiving a call95Declining an incoming callYou can decline an incoming call by pressing the Decline Context-sensitive soft key. You can decline a cal

Receiving a call96selecting one. If you do not choose a custom decline reason, the phone sends the default message: User has declined call.Attention:

Receiving a call97Creating a new Call Decline ReasonTo create a New Decline Reason during an incoming call:SendBack3. Press the Send Context-sensitive

Receiving a call98SendBack5. Press the Send Context-sensitive soft key to send the new custom decline reason to the caller.Attention: The phone adds t

Receiving a call99Managing Call Decline ReasonsYou can create Call Decline Reasons that you can access when you want to decline an incoming call. Also