Avaya CallPilot Fax Manuel d'utilisateur

BCM 4.0CallPilotDocument Status:StandardDocument Version: 03.01Part Code: P0606017Date: July 2006CallPilot Fax Set Up and Operation Guide

10 Chapter 1 Getting startedP0606017P0606017• create Fax Group Lists to send group fax messages• add Fax On Demand functionality to CCR Trees• generat

Chapter 1 Getting started 11CallPilot Fax Set Up and Operation GuideFor more information on using Fax On Demand with CCR, refer to “Adding a Fax On De

12 Chapter 1 Getting startedP0606017P0606017Initializing a mailboxInitializing a mailbox prepares your mailbox to receive messages. A mailbox cannot r

Chapter 1 Getting started 13CallPilot Fax Set Up and Operation GuideChecking which mailbox interface you useCallPilot supports two interfaces: Norstar

14 Chapter 1 Getting startedP0606017P0606017Symbols and text conventionsThese symbols are used to Highlight critical information for the BCM system:DI

Chapter 1 Getting started 15CallPilot Fax Set Up and Operation GuideThese conventions and symbols are used to represent the Business Series Terminal d

16 Chapter 1 Getting startedP0606017P0606017Related DocumentsThis section provides a list of additional documents referred to in this guide. Keycode I

Chapter 1 Getting started 17CallPilot Fax Set Up and Operation Guidehttp://www.nortel.com/ercGetting Help through a Nortel distributor or reseller If

18 Chapter 1 Getting startedP0606017P0606017

19CallPilot Fax Set Up and Operation GuideChapter 2Setting up CallPilot FaxAbout the Fax propertiesNote: If you use Business Communications Manager, b

Copyright © 2006 Nortel Networks, All Rights ReservedThe information in this document is subject to change without notice. The statements, configurati

20 Chapter 2 Setting up CallPilot FaxP0606017P0606017Setting the Fax propertiesTo set the Fax properties1 Start CallPilot Manager.2 Click the Configur

Chapter 2 Setting up CallPilot Fax 21CallPilot Fax Set Up and Operation Guide• if you want to use a custom cover page, select the Custom Cover Page op

22 Chapter 2 Setting up CallPilot FaxP0606017P0606017Changing the Fax propertiesYou can change any of the Fax properties at any time.To change the Fax

Chapter 2 Setting up CallPilot Fax 23CallPilot Fax Set Up and Operation GuideCreating a custom cover pageThe fax image file you use for a custom fax c

24 Chapter 2 Setting up CallPilot FaxP0606017P060601712 Click the Size tab and:• from the Size list box select Custom•in the Width box type 8.5•in the

Chapter 2 Setting up CallPilot Fax 25CallPilot Fax Set Up and Operation GuideTo add a Fax Overflow mailbox1 Start CallPilot Manager.2 Click the Mailbo

26 Chapter 2 Setting up CallPilot FaxP0606017P060601719 In the Fax Interval box type the number of minutes to wait between delivery attempts.Set this

Chapter 2 Setting up CallPilot Fax 27CallPilot Fax Set Up and Operation GuideCreating a Fax Group ListA Fax Group List:• is a list of external fax tel

28 Chapter 2 Setting up CallPilot FaxP0606017P060601711 To listen to the recording, click the Play buttonorto save the recording, click the Save butto

Chapter 2 Setting up CallPilot Fax 29CallPilot Fax Set Up and Operation GuideSending a Fax Group messageSend a Fax Group message to notify a group by

3CallPilot Fax Set Up and Operation GuideTask ListGetting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 2 Setting up CallPilot FaxP0606017P0606017To send a Fax Group message - CallPilot1 Press ≤·°⁄.Follow the voice prompts or the display butto

31CallPilot Fax Set Up and Operation GuideChapter 3Setting up Fax On Demand mailboxesAbout Fax On Demand mailboxesA Fax On Demand mailbox lets externa

32 Chapter 3 Setting up Fax On Demand mailboxesP0606017P06060179 Select the Display in Directory check box if you want the Fax On Demand mailbox to be

Chapter 3 Setting up Fax On Demand mailboxes 33CallPilot Fax Set Up and Operation GuideRecording a Fax On Demand mailbox greetingYou must record a gre

34 Chapter 3 Setting up Fax On Demand mailboxesP0606017P0606017To record a greeting1 Press ≤·°⁄.Follow the voice prompts or the display button options

Chapter 3 Setting up Fax On Demand mailboxes 35CallPilot Fax Set Up and Operation GuideChanging a Fax On Demand mailboxYou can change any property of

36 Chapter 3 Setting up Fax On Demand mailboxesP0606017P0606017Choosing a Fax On Demand call methodFor each Fax On Demand mailbox you must choose whet

Chapter 3 Setting up Fax On Demand mailboxes 37CallPilot Fax Set Up and Operation GuideAdding a fax message to a Fax On Demand mailboxYou add fax mess

38 Chapter 3 Setting up Fax On Demand mailboxesP0606017P0606017Deleting a fax from a Fax On Demand mailboxYou can change or view a fax selection numbe

Chapter 3 Setting up Fax On Demand mailboxes 39CallPilot Fax Set Up and Operation GuideAdding a Fax On Demand mailbox to a CCR TreeTo make a Fax On De

4 Task ListP0606017P0606017

40 Chapter 3 Setting up Fax On Demand mailboxesP0606017P0606017

41CallPilot Fax Set Up and Operation GuideChapter 4Troubleshooting FaxTroubleshooting Fax involves solving problems related to Fax options. For more i

42 Chapter 4 Troubleshooting FaxP0606017P0606017• make sure that the fax machine is connected to the system through an Analog Telephone portFaxes cann

43CallPilot Fax Set Up and Operation GuideChapter 5Fax configuration tipsUsing CallPilot Fax for a small businessThe following examples describe how a

44 Chapter 5 Fax configuration tipsP0606017P0606017Fax tipsUse these tips to maximize your Fax efficiency.You can print a fax from a Fax Overflow mail

45CallPilot Fax Set Up and Operation GuideAppendix AFax programming recordThis section provides record sheets for Fax programming. You can photocopy t

46 Appendix A Fax programming recordP0606017P0606017Pre-installation checklistExtension number/mailbox number lengthInstaller nameInstallation dateMod

Appendix A Fax programming record 47CallPilot Fax Set Up and Operation GuideFax Overflow mailboxesMailbox number Fax machine extension number Mailbox

48 Appendix A Fax programming recordP0606017P0606017Fax On Demand mailboxes* A caller can request a maximum of 8 faxes. A mailbox can store as many fa

Appendix A Fax programming record 49CallPilot Fax Set Up and Operation GuideFax Group Lists*The Group List leading digit can be changed from the defau

5CallPilot Fax Set Up and Operation GuideContentsChapter 1Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 Appendix A Fax programming recordP0606017P0606017

51CallPilot Fax Set Up and Operation GuideGlossaryAnalog Telephone portAn Analog Telephone port can be an analog port on the BCM main cabinet, an ASM

52 GlossaryP0606017P0606017DisplayA one- or two-line screen on a display telephone that shows CallPilot commands and options.Display buttonsThe three

Glossary 53CallPilot Fax Set Up and Operation GuideInitializing a mailboxPreparing a mailbox to receive messages. This includes changing a mailbox def

54 GlossaryP0606017P0606017

55CallPilot Fax Set Up and Operation GuideIndexBBusiness Series Terminals, telephone buttons 15CCall methodsFax On Demand 36one-call method 36tw

56 IndexP0606017P0606017GGroup Listcreating 27maximum number of lists 27maximum number of members 27recording a name 27IInitializing a mailbox

6 ContentsP0606017P0606017Deleting a fax from a Fax On Demand mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Adding a Fax On De

7CallPilot Fax Set Up and Operation GuideChapter 1Getting started About this GuideThe CallPilot Fax Set Up and Operation Guide describes how to config

8 Chapter 1 Getting startedP0606017P0606017• how to use Business Series Terminals.See “Initializing a mailbox” on page 12 for information on using tel

Chapter 1 Getting started 9CallPilot Fax Set Up and Operation GuideYou can create a Fax On Demand mailbox to make a collection of faxes available to c